Impacted version Applicable operating system
Illustrator CC OS X Yosemite 10.10.5

Issue

Adobe Illustrator quits unexpectedly on computers running OS X Yosemite 10.10.5.

This issue is observed while you're working on documents when the Graphics Processing Unit (GPU) is enabled in Illustrator. Some instances when you may encounter this issue are while placing files in Illustrator (File > Place), panning and zooming artwork, or exiting an editing mode in Illustrator (for example, Isolation mode, Pattern Editing mode, Symbol Editing mode, and so on).

Solution: Upgrade to macOS 10.12 Sierra

Upgrade to macOS 10.12 Sierra for better stability and reliability while you're working on Illustrator CC.

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