This document lists the customer reported issues that were fixed in each release.

June 2019 release

After Effects issues

  • After Effects throws internal verification failure when opening a Team Project containing a .psd, .ai or image sequence that was imported in Premier Pro.
  • Assert in AE headless while connecting to AE comp from Premiere Pro.
  • Premiere Sequence imported into After Effects does not update when an audio track is muted or unmuted.
  • Errors and missing footage with .psd containing Photoshop Video Layers.


  • Missing assets and offline track items after copying and pasting both sequence and referenced assets from one Team Project to another.
  • Merged clip with deleted asset components is offline in a Team Project converted from a local project.
  • Offline media does occasionally not show up in Media Management dialog.
  • Unable to share a media mapping when a media is mapped for the second time.
  • Media not coming online on the fly with Media Mapping dialog is open.
  • Sequence with Morph Cut is erroneously marked as edited after being opened or played by another collaborator.
  • All clips become offline after letting the machine idle for a while.
  • Copy and pasting media from a Team Project to a local project will cause media locatorID to appear in the link locate dialog.

April 2019 release

Inviting Collaborators

  • The team project doesn't appear in Premiere when the invitation is accepted from the Adobe Creative Cloud notification list with Premiere Pro open.
  • The team project is visible in both the collaborator’s Invite and Project List after that collaborator has been removed and re-added as a collaborator. 
  • Collaborator is not removed immediately and is able to perform share and sync operations on a team project.
  • First team project reopen after a collaborator is removed and re-invited usually fails for the collaborator.

After Effects Issues

  • Sequence track item not replaced with comp when renaming newly created comp in After Effects.
  • Media Management dialog unresponsive until all media has been relinked after mapping media Asserts and offline placeholder when replacing clip with After Effects comp in a sequence imported from older team projects version.
  • Replace with AE Comp and Edit Original do not invoke Save confirmation dialog for edited local After Effects project.
  • Assert attempting to add an After Effects comp to AME render queue.
  • Unresponsive After Effects app UI when opening a team project with footage from slow storage.
  • Sequence created with mapped files in premiere does not come online in After Effects.
  • Edit Original on a comp shows pending layer graphic after team projects is reopened in After Effects.
  • Licensing a Stock asset in a Team Project open in Premiere Pro will cause After Effects to show that asset as edited.
  • Edit Original opens no or the wrong project item in After Effects.
  • Comp is erroneously marked as edited in Premiere Pro after getting 'Composition Settings' changes made in After Effects.
  • Opening a team projects and updating project items for media on network volume is much slower in After Effects than in Premiere Pro (WIN-only).


  • Premiere on Windows crashes when the team project has library video items imported from the library in After Effects.
  • Multiple asserts thrown on trying to add library items in the team project in After Effects. 
  • Asset copied to shared storage is not coming online for other users.
  • Media relinking is slower in PR 13.1.0 than in previous versions (MAC-only).
  • Comps are offline in AME; AME take a very long time to import a comp into the render queue.
  • Box and OneDrive files do not come online automatically.
  • Adding a new media mapping to solve missing media can improperly update the media management dialog until it is reopened.
  • Copy&Paste clip track item from TP into sequence in standalone project cause media with media locator path.


  • Changes made to team project settings on Windows are not getting synced on Mac.
  • Locally edited team project name is not reflected for the user until after they share changes.
  • Canceling a close team project action from the Unshared Changes dialog stops reflection.

Converting a project to a team project

  • Premiere Pro gets stuck in project reflection after .prproj to team project conversion, crashes when closing the team project.
  • If the project is not saved before converting from a .prproj to team project, changes will be lost.

Version Compatability

  • Roundtrip workflow between Premiere Pro 2018 and After Effects 2018 on a Mac crashes Premiere Pro. 
  • Opening a team project created with a newer client version offers to rollback to a previous autosave.

Archiving a team project

  • The team projects disappear from the archive list when multiple team project are archived
  • Collaborator is stuck at Waiting for Team Project to synchronize dialogue indefinitely if team project is archived by owner and collaborator has share enabled.

General Issues

  • Workspace settings are not persisted.
  • Cannot open a historic version as read-only team project, Premiere Pro gets stuck in Canceling Open Team Project dialogue. 
  • Reconnecting a network connection can cause the team project name to be appended with date information.

December 2018 release


When you accept an invitation to collaborate on a team project through the Creative Cloud desktop application, it removes the invitation from the invite dialog but the project does not show up in the team project dialog.

Sharing and Receiving Change

  • When you revert changes due to conflict resolution, Team Projects does not recognize it and the edit and share buttons remain grayed out.
  • Changing label colors on sequences do not generate a share.


  • Broken clip reference after replacing mapped track item with a comp.
  • When you convert a team project to a Premiere Pro project after copying a sequence from a project to a team project, it causes locatorIDs to be present in the link locate dialog.
  • Intermittent error message Media does not have a floating media locator instance string!? displays when pasting sequence.
  • You can get Auto-save errors when pasting sequence from one team project to another one.
  • Premiere Pro 13.0.1 and After Effects 16.0.1 display Team Projects item in Media Browser for non-entitled users.
  • Importing a project into a team project which has common media between the two project displays medialocatorIDs in the link locate dialog when exported to a local project.
  • If a user quits and relaunches Premiere Pro, Creative Cloud Library assets are offline in a team project.
  • When you create proxies within a team project, they do not attach to the media as expected.


  • Sync status control switches to Syncing when the application loses focus.
  • Syncing state does not display correctly when a newer client application is connected to an older localhub component.
  • You can get an auto-save error during .prproj (Premiere Pro project) to team project conversion, and Premiere Pro hangs afterward.
  • Premiere Pro stuck on opening team project dialog box in loading state.


  • Some MOGRTs cause project reflection to hang and Premiere Pro becomes unresponsive.
  • Clicking an FX slot in the Audio Track Mixer edits the sequence.
  • Reopening a team project will assert and return the user to the welcome screen.


  • Failure when trying to delete a team project after archiving it (MAC only).
  • Archived team project not removed from the team projects list of the collaborators.
  • You can get 404 errors when clicking on the Welcome screen if a team project has been archived by another user and is in the Most Recently Used list.

October 2018 release

Sharing and Receiving Changes

  • Markers are not saved in a team project when sharing changes. 
  • Creating Master styles can cause sharing issues.
  • Share button does not light up when changes such as change text color, position caption block are done in the captions panel.
  • Creating a text capsule on Mac using a courier font fails to render properly when opening on windows.
  • Metadata/Marker changes do not reflect unless TP is closed/reopened.


  • Updated assets are not reflected in a team project in Premiere Pro when a collaborator using After Effects copies local assets to shared storage. 
  • A Motion Graphics Template’s .aegraphic media files are not copied to shared storage when a user starts Copy to Shared Storage..." and are thus offline for collaborators. 
  • Double-clicking an offline composition opens the Media Management dialog. It does not show any offline media, preventing you from finding the offline media and resolving.
  • Library items are offline for collaborators when added to the team project by dragging.
  • Unresponsive client when importing thousands of assets via the Media Browser
  • Importing the same Motion Graphics Template with video embedded multiple times imports the linked video multiple times on macOS. On Windows, it imports one time, but Motion Graphics Template is blank.

Activity Notifications

  • Undo does not update the asset status badge

Multiple open projects

  • Opening a team project after opening a Premiere Pro project shows the team project.
  • Reflection breaks when copying a Motion Graphics Template with external dependencies from a sequence into a different team project.


  • Archived team project is listed in recent team projects list and remains available to collaborators.

Premiere Pro and After Effects interaction in a team project

  • Sequence and synthetic clips become offline assets in Premiere Pro after undoing their deletion in After Effects in a team project. 
  • Premiere and After Effects apps stuck at Updating Project items when a sequence that is held by a composition is edited by another collaborator to hold a second composition.
  • Motion graphics template used in a team project corrupts the team project.
  • Sequence is marked as edited when included composition is modified in another session.
  • Copy Paste of AE compositions is not disabled in the Project Panel.
  • A sequence with a nested composition enables a share even if there is no change made to it.
  • Deleting Premiere Pro Motion Graphics Templates clips in the Motion Graphics Template bin in the project panel does not warn that track items are deleted.

After Effects

  • After Effects render failures with compositions in sequences resulting in offline or pending media. 
  • After Effects crashes attempting to export a motion graphics template created within a team project.
  • Importing a Premiere Pro sequence from the media browser into After Effects causes an error state and does not import the sequence.
  • Production list not updated to remove the team project after a collaborator has been removed. Collaborator can still open the team project but encounters errors when attempting to share. 
  • Asset remains in "edited" state after undoing edit.
  • 'Save as' is allowed while there are changes in shared editing session though same option is disabled from File menu.

Adobe Media Encoder

  • File import failure attempting to drag a production to the render queue.
  • Adding an After Effects comp from a team project into the render queue fails. 
  • Motion Graphics Template items are offline when exporting a sequence via AME from a team project.

July 2018 release

Improved Stability

  • Intermittent "Synchronization Failure" message appears when you reopen a team project.
  • Sequence track item does not reflect marker changes made in Source monitor after team project is closed & reopened.

Sharing and receiving changes

  • Auto-save errors occur after getting latest changes.
  • Get Latest Changes button does not light up after collaborators shared their changes.
  • Edited composition name is not reflected in Premiere Pro until the team project is reopened.
  • Timestamp in bin name does not match locale when you choose a third conflict resolution option.


  • Media in a team project goes offline after closing and reopening, media path is no longer valid and unable to map or relink media.
  • When you create proxies within a team project, they do not attach to the media as expected.
  • Media management dialog is empty after you drag & drop merged clips to a team project.
  • Sequence markers are wiped out if the sequence is imported into the source monitor.
  • Composition remains offline and Premiere Pro hangs on quit if a team project contains any master clips.
  • Moved composition is not reflected in Premiere Pro until the team project is reopened.
  • When you paste merged clip to another project, it fails.
  • In Premiere Pro, the nested composition edits are not updated in master composition.
  • When the network connection is lost, files go offline and the Make Offline option is enabled.
  • Copy/Paste a merged clip from one team project to another team project causes a null pointer exception to occur.
  • Relink Others Automatically within the attach proxies dialog does not attach all proxies.
  • Click merged clip from project to team project causes the asset to be offline when you relaunch Premiere Pro and reopen the project.
  • Still image formats which are copied using media management contain one frame after copy has been completed.
  • Copy/paste or drag/drop a sequence and its assets (in a bin) from one team project to another team project causes media to be duplicated.

Activity notifications

  • Presence status is shown offline when a user has two machines and the team project is open on both machines.
  • There is no change in presence status when the user’s machine goes into sleep mode.

Conversion between projects and team projects

  • The importing process of a Premiere Pro project into a team project does not finish. 
  • Premiere Pro project converted from a team project hangs whenever you click the timeline.
  • Make Offline after team project has been converted to a Premiere Pro project causes the filepath and filename to be incorrect.
  • After converting a Premiere Pro project file to a team project, merged clips are offline.


  • Archive does not work as expected with multiple open projects or linked team projects.
  • A team project exists in both archive and team project views within the open team project dialog if a user opens up a linked team project which has been archived.
  • Collaborators are able to share a team project after it has been archived.

Premiere Pro and After Effects interaction in a team project

  • Premiere Pro cannot play a composition with master properties, it throws low-level exceptions.
  • Sequence and synthetic clips become offline assets in Premiere Pro after undoing a deletion in After Effects.
  • Premiere Pro throws Unexpected Team Project Change warning after getting latest changes in After Effects.
  • After Effects crashes on opening the Manage Team Projects window.
  • Premiere Pro crashes when opening a team project with missing .json reference for a data-driven After Effects composition.
  • Pasting the same Premiere Pro track item multiple times into an After Effects composition creates multiple corresponding project items
  • aerendercore crashes continuously when modifying composition text within Premiere Pro.
  • Cannot change text color in a motion graphics template. 
  • Edited composition name is not reflected in Premiere Pro until the team project is reopened.

April 2018 release

  • Video assets from Libraries are broken between After Effects and Premiere Pro in Team Projects.
  • Copying a master graphic with a file association to another team project causes the file association to be offline after relaunch.
  • Text layer edits do not mark the composition as edited.
  • Closed Captions file triggers a share.

January 2018 release

  • When you try to invite a user who is not affiliated to your organization's domain, an incorrect error message is displayed. 
  • When you try to share the assets after working on them simultaneously with other users, you see an error message saying 'Conflict resolution could not be completed'. 
  • When you try to convert dual mono to a stereo track, audio channel mapping is broken. 
  • When you copy and paste a composition from After Effects in Premiere Pro, master clips are copied into the recovered clips bin.
  • When you export a Premiere Pro composition in Adobe Media Encoder, it fails to render and does not display any status message. 
  • When you close the project, workspace changes in Team Projects are not persistent because they are not written automatically to the user profile directory.
  • When you try to open an After Effects 15 team project in After Effects 14.2.1, the compositions are corrupted and exceptions are thrown.

October 2017 release

Improved Stability

  • Media Browser disconnected after importing thousands of assets, with applications switching between connected and disconnected state in quick succession.
  • When you try to browse across the sub bins of a Team Project, throttling occurs in Team Project. 
  • When you try to open any project in Team Projects, the project does not load in Team Projects. Sometimes, there is a delay in loading projects.

Sharing and Receiving Changes

  • An empty share dialog appears after choosing "Discard local changes" option in "Local Changes" warning.
  • When you try to share latest changes after receiving from other users, Team Projects fail to share. 
  • Project import using Premiere Pro causes new items to be in the shared list after another collaborator gets the latest changes using After Effects.
  • Placing an entry within the description field of the team project description can cause shares between WIN/Mac platforms.
  • When you share a master style from Premiere Pro, Prelude picks up the file and shares it. 
  • Sequence is marked as edited when an included composition is modified in another session.
  • 'Save as' is allowed in After Effects in Team Project while there are changes in a shared editing session although the same option is disabled from the File menu.
  • Conflict badges disappear after a change is made in Team Project. A "newer version" alert appears when you try to share the team project.

Collaborator access | Archiving a team project

  • Archived team project is available to other invited users after 15 minutes, when it has been removed from their list of team projects. 
  • The team project is not removed from the list of team projects they have access to after collaborator has been removed, and can still be opened.
  • "After Effects encountered an error and could not open the team project. Contact your system administrator" error is thrown when the user tries to open the team project after the user was removed and then added.


  • Duplicating a merged clip that is already used in a sequence prevents a user from sharing changes to the team project. 
  • When you copy a local asset to shared storage, the assets that are updated in After Effects do not reflect in Premiere Pro.

Activity Notifications

  • Asset status badge is sometimes only shown in the Program Monitor. 
  • Audio and Video assets are shown with video-only asset icon in Share list dialog.  

Start Screen

  • When you launch Team Projects, the get started screen appears differently in macOS and Windows OS.  The menu items for Open Team Project and New Team Project display as links instead of buttons.

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