Known issues in Team Projects

Issue: Licensing a Stock asset in a Team Project which is open in Premiere Pro causes After Effects to show that asset as edited.

Workaround: No workaround. 

Issue: Replacing a video track item in a team project open in Premiere Pro with an After Effects comp results in the duplication of the AV asset referenced in the comp in the team project in After Effects.

Workaround: No workaround. 

Issue: User A - Premiere Pro, User B - After Effects
A collaborator imports a local asset, adds it to a comp in a team project and shares the changes, then uses the media management dialog to copy the asset to a shared storage location. A different collaborator with the same team project open in Premiere Pro sees that the asset comes online. The composition containing the asset does not come online.

Workaround: The collaborator receiving the share in Premiere Pro can close and reopen the team project.

Issue: When replacing a synthetic clip track item with an AE comp, the synthetic clip item is not preserved in AE. It is replaced with a solid or offline layer. It also happens in an .aep, but in Team Projects it is obvious because the corresponding solid or offline assets are added to it.

Workaround: No workaround.

Issue: When creating a comp in a team project in After Effects and then creating a sequence from the comp in the same team project in Premiere Pro, the comp without audio is incorrectly added to the sequence as an AV comp. The comp’s properties list audio when there is none.

Workaround: No workaround.

Issue: When converting a team project to an After Effects or Premiere project, Dynamic Link items are imported, when only media files and comps are imported and appear online.

Workaround: No workaround.

Issue: Share button is enabled when added library videos in Premiere Pro and then the same Team Project is opened in After Effects on the same machine.

Workaround: No workaround. 

Issue: After Effects can crash when creating a team project or opening a team project from the Welcome screen. 

Workaround: No workaround. 

Issue: AME does not refresh and sync changes when assets are deleted in a team project by a collaborator who has the team project open in Premiere Pro, After Effects, or Prelude.

Workaround: Select a different team project in the Media Browser in AME and then reselect the original team project, forcing a refresh.

Issue: Attempting to close a team project in Premiere Pro with unshared changes, and then canceling the operation to close the team project clears the undo stack. This user can no longer undo the edits they made before the canceled share.

Workaround: No workaround. 

Issue: No error message “Failed to upload asset” occurs when copying a media file to a shared storage folder that the user does not have write access to (Windows only).

Workaround: No workaround. 

Issue: Collaborator is unable to sync (stuck on “syncing” dialog box) after being removed from a team project and then readded as a collaborator.

Workaround: Restart Premiere Pro.

Issue: Unable to create a team project while in disconnected mode on Mac OS. Users can create a team project in disconnected mode, without the ability to add collaborators or sync until network connectivity is restored.

Workaround: Restart the machine.

Issue: After disconnecting and reconnecting to the network while in a team project, the collaborators list does not reappear.

Workaround: Click the '+' icon to add more collaborators causes the collaborators list to reappear.

Issue: A collaborator who has been removed from a team project while they had the team project open still appears in the collaborators list as present.

Workaround: Restart Premiere Pro.

Issue: Media in a team project goes offline after closing and reopening, media path is no longer valid and unable to map or relink media.

Workaround: Reimport each offline media file manually into project. Find all instances of offline clips and replace with newly imported media one at a time.

Issue: Share button is enabled when added library videos in Premiere Pro and then the same Team Project is opened in After Effects on the same machine.

Workaround: No workaround. 

Issue: Licensing a Stock asset in a Team Project which is open in Premiere Pro causes After Effects to show that asset as edited.

Workaround: No workaround. 

Issue: Markers added to an asset in a rough cut are not shared properly.

Workaround: You can try reopening the Team Project to fix the issue. 

Issue: Sharing changes after metadata auto merge between Prelude and Premiere does not reflect in Prelude until Team Project is closed and reopened.

Workaround: No workaround. 

Issue: Sequence becoming offline asset in PR after undoing its deletion in AE.

Workaround: No workaround. 

Issue: AE comp with duration < 30 s is inserted/overwritten as 30-s track item, leading to danger stripes.

Workaround: Click the After Effects composition to the sequence in Premiere Pro.

Issue: After Effects Error - "After Effects could not read from source" during load of team project with animated GIF in team project. 

Workaround: No workaround. 

Issue: UI indicates dragging comps with sequences in AE and sequences with comps in PPro from other Team Projects are allowed.

Workaround: No workaround. 

Issue: Name of files is different when copy to shared storage is done from one location to another and then back to the same location.

Workaround: No workaround. 

Issue: Logging into a team project too quickly after Creative Cloud app has notified the user that the enterprise migration has been complete. It shows the user as removed from the team project.  

Workaround: No workaround. 

Issue: After Effects can crash when creating a team project or opening a team project from the Welcome screen. 

Workaround: No workaround. 

Issue: User is given no guidance or options when their CC Storage is full.

Workaround: No workaround. 

Issue: Auto-Save dialog appears to give bad advise during lengthy project conversion.

Workaround: No workaround. 

Issue: The option "Import to Queue" is disabled in context menu. To start Add Items to Queue dialog, double click the linked team project in the Media Browser panel.

Workaround: No workaround. 

Issue: Click an After Effects motion graphics template from the timeline in Premiere Pro in one team project to a different Team Project causes the "from file" asset to be offline.

Workaround: No workaround today.

Issue: When the same user in After Effects and Premiere Pro opens a team project and the user imports a media file in After Effects and creates a composition with a duration of less than 30 seconds, when the user creates a sequence in Premiere Pro and adds the composition via Clip > Insert or Clip > Overwrite, the After Effects composition is inserted/overwritten as a 30-second track item, leading to danger stripes in the timeline.

Workaround: Click the After Effects composition to the sequence in Premiere Pro.

Issue: If you import a closed captions file into a Team Project and share their changes, when other users get the latest changes, imports assets and tries to share, the share dialog shows the closed captions file in the second share list which the second collaborator has not added or edited. It can cause confusion.

Workaround: No workaround today

Issue:  Video assets in Creative Cloud Libraries are not working between After Effects and Premiere Pro in a Team project. Video added to a Team Project in After Effects from a Creative Cloud Library are offline when it is opened in Premiere Pro. Conversely, a video added to a Team Project from a Creative Cloud Library in Premiere Pro is offline when opened in After Effects. This issue occurs when switching between applications on the same system, and when sharing (with a shared library) between After Effects and Premiere Pro across users/systems. The same issue occurs if you add a video from Adobe Stock to a Creative Cloud Library, license it and attempt to use it in a Team Project accessed by Premiere Pro and After Effects.

Workaround: No workaround today.

Issue: If a user opens a team project in Adobe Media Encoder and modifies the timeline of the project within Premiere Pro and shares their changes, it immediately switches to Adobe Media Encoder and adds the timeline to the render queue.  You can render the previous shared version of the team project and not the latest change.

Workaround: Wait at least 2 minutes after sharing before adding the timeline to the render queue to ensure that the latest Team Project version is available.

Issue: In After Effects or Premiere Pro with a Team Project open, if you open the media browser and drag a composition that contains a sequence from a different Team Project into their current one, the UI indicates that this item is being imported. It is an erroneous behavior and is not to be added to the team project. There is no indication that it is not a supported workflow that confuses the users. 

Workaround: No workaround today. 

Issue: In the media browser of Premiere Pro, sequence duration data is missing in a Team Project. In a Premiere Pro project, the sequence duration data does appear.

Workaround: No workaround today.