Use the purge user feature to remove personal identifiable information and learning records of the user from Captivate Prime. Note that Delete and Purge User are two different features. While a deleted user can be restored, all user data and learning records associated with a purged user cannot be restored.
Примечание.
Purge user action can have the following results:
- If a user is purged, the links in import logs does not work to avoid the download of old CSVs and bringing back the user data again into the system.
- If an Author is purged, his name is replaced by the name of the Admin who purged that user.
- If Instructors are purged, they are removed from sessions. Admin has to replace/add instructors for such sessions.
- Purging a user in Prime does not remove the user in any external applications (third-party systems or other applications written by you). Contact external application owners to get the users removed from such applications.
- If a purged user is referred in the configuration settings of a connector, the connector is disabled. The connector needs to be reconfigured by the Admin to resume.
Read about the results of Purge User action
Purge using CaptivatePrime UI- Enterprise | |
Delete selected user from the requesting enterprise account. |
Yes |
Delete all users from all Trial accounts whose email, adobe_id matches selected users email. | Yes |
Delete all users from all Trial accounts whose email, adobe_id matches selected users email and he/she is the creator of the trial account. | No |
Delete User’s email from all the other fields of the requesting Enterprise account and All Trial Accounts. | Yes |
Notify initiator of deletion confirmation. | Yes |
Purge using CaptivatePrime UI- Non-Enterprise | |
Delete Selected User from the requesting Trial Account. | Yes |
Delete all users from all Trial accounts whose email, adobe_id matches selected users email. | Yes |
Delete all users from all Trial accounts whose email, adobe_id matches selected users email and he/she is the creator of the trial account. | No |
Delete User’s email from all the other fields of the All Trial Accounts. | Yes |
Notify initiator of deletion confirmation. | Yes |
Purge other users- Enterprise (individuals who are not internal or external Prime users) | |
Delete selected user from all other fields of the requesting Enterprise account and All Trial Accounts. | Yes |
User deletion from accounts. | No |
Notify initiator of deletion confirmation. | Yes |
Purge other users- Non-Enterprise (individuals who are not internal or external Prime users) | |
Delete selected user from all other fields of All Trial accounts. | Yes |
User deletion from accounts. | No |
Notify initiator of deletion confirmation. | Yes |
Purge using Adobe IMS- Enterprise | |
Notify Enterprise Admin about the request. | Yes |
Check Email fields for sending notifications. | No |
Purge using Adobe IMS- Non-Enterprise | |
Delete all users having the provided AdobeID/Email from All Trial Accounts. | Yes |
Delete all users of a Trial account if the provided Email/AdobeId was the creator of the Account. | Yes |
Delete the select email id from all other fields of all Trial Accounts. | Yes |
Prime is now GDPR compliant. For more information on GDPR compliance, see Captivate Prime compliance to GDPR.
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