Read audience

Description

prefill

The Read audience activity allows you to retrieve an existing audience and to refine it by applying additional filtering conditions.

Context of use

The Read audience activity is a simpler version of the Query activity designed for cases where you only need to select an existing audience.

Configuration

  1. Drop a Read audience activity into your workflow.

  2. Select the activity, then open it using the button from the quick actions that appear.

  3. Select the audience you want to retrieve from the Properties tab.

    You can retrieve audiences of the following types: List, Query, File and Experience Cloud. For more information on audience types, refer to the Audiences documentation.

    readaudience_activity1
  4. If you want to apply additional filtering to the selected audience, add conditions via the Source filtering tab of the activity.

    For more information about creating filtering conditions, refer to the Creating queries documentation.

  5. Confirm the configuration of your activity and save your workflow.

Example: Reconcile a File audience with the database

This example shows how to use the Read audience activity to reconcile an audience directly created from a file import.

When performing a file import, you can directly save its content in an audience. This audience is a File audience and its data is not linked to any database resources.

The import workflow is designed as follows:

readaudience_activity_example3
  • A Load file activity uploads a file containing profiles data that were extracted from an external tool.

    For example:

    lastname;firstname;birthdate;email;crmID
    Smith;Hayden;23/05/1989;hayden.smith@example.com;124365
    Mars;Daniel;17/11/1987;dannymars@example.com;123545
    Smith;Clara;08/02/1989;hayden.smith@example.com;124567
    Durance;Allison;15/12/1978;allison.durance@example.com;120987
    Lucassen;Jody;28/03/1988;jody.lucassen@example.com;127634
    Binder;Tom;19/01/1982;tombinder@example.com;128653
    Binder;Tommy;19/01/1915;tombinder@example.com;134576
    Connor;Jade;10/10/1979;connor.jade@example.com;132452
    Mack;Clarke;02/03/1985;clarke.mack@example.com;149876
    Ross;Timothy;04/07/1986;timross@example.com;157643
  • A Save audience activity saves the incoming data as an audience. As the data has not been reconciled yet, the audience is a File audience and its data is not recognized as profile data yet.

The reconciliation workflow is designed as follows:

readaudience_activity_example2
  • A Read audience activity uploads the File audience created in the import workflow. The audience data is not yet reconciled with the Adobe Campaign database.

  • A Reconciliation activity identifies the incoming data as profiles through its Identification tab. For example by using the email field as reconciliation criteria.

  • An Update data activity inserts and updates the profiles resource of the database with the incoming data. As the data is already identified as profiles, you can select the Directly using the targeting dimension option and select Profiles in the Identification tab of the activity. Then, you simply have to add the list of fields that need to be updated in the according tab.

Example: Union on two refined audiences

The workflow defined in this example shows the union of two Read audience activities. The goal of this workflow is to send an email to Gold or Silver members that are between 18 and 30 years old.

Specific audiences are already created in the system to keep track of Gold and Silver members.

The workflow is designed as follows:

readaudience_activity_example1
  • A first Read audience activity that retrieves the Gold members audience and refines it by selecting only profiles that are between 18 and 30 years old.

  • A second Read audience activity that retrieves the Silver members audience and refines it by selecting only profiles that are between 18 and 30 years old.

  • A Union activity that unites populations from both Read audiences activities into one final population.

  • An Email delivery activity that sends the email to the population coming from the Union activity.

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