- You will first want to make sure that your Marketing Cloud has been provisioned for 'Audience Library'
- The user will also need to be part of the Audiences group which you can do following the steps below:
- Log in to your Marketing Cloud account and go to Tools > User Management (Note: you will need to have Administrator privileges)
- Click on the user requesting the access
- In the 'Add Groups' section below type 'Audiences'
- As you’re typing you will see the 'Audiences' option appear in the drop down, which you will select and save.
- Log in to your Marketing Cloud account and go to Tools > User Management (Note: you will need to have Administrator privileges)