Captivate Prime offers the ability to share purchased seats using the Peer account feature. With peer accounts in Captivate Prime, an administrator can share the purchased seats with the peer accounts that the administrator is associated with. In addition, the administrator who has initiated the sharing of seats can view the reports of the peer accounts.
Specify the number of seats you want to share with your peer. When you share seats with the peer account, the peer account goes into Active state with the received seats, or with the peer’s own purchased seats.
If you enter a number that is more than the available seats, the system displays a warning.
After you establish a peer account, you can plot reports for the peer accounts as well. As an administrator, if you initiate the peer account request, you can view the reports for the peer account.
If the peer also wants to view the administrator reports, then the peer has to send a separate peer account request to the administrator.
To know how to generate and view the shared catalogs for the peer account, see Viewing peer reports.
The Administrator can view the user report of the peer account. The parent account admin can request to access the report and once the peer account admin accepts this, the parent admin will be able to view the number of registered users in the peer account and will be able to download the user report for peer account.
- On the Peer Accounts page, click Add.
- Enable the option, Request permission to download user reports for entire account.
1. How to share seats from one account to another?
When adding a peer account, specify the number of seats that you can share with another peer account.