Issue

How do I remove a Windows Scene7 license key?

Solution

If there is a key stored on your computer, manually remove the license key entries in your computer's registry to get the new key to work.

Note: This process requires Administrator rights. It also requires the adjustment of the Windows Registry.  

  1. Choose Start > Run.
  2. Type "regedit" and click OK.
  3. Navigate to: /HKEY_CLASSES_ROOT/CLSID
  4. Look for and delete {F18C1202-9D2E-4BE4-AB18-99C7E870D28A}
  5. For newer style keys (64-bit windows), there is a second location as well:
    1. Navigate to \HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\
    2. Look for and delete {F18C1202-9D2E-4BE4-AB18-99C7E870D28A}\Licenses
  6. Close regedit.
  7. Rerun the new .reg file once more if trying to resolve a new license key issue.

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