Adobe Acrobat Sign rebrand FAQ

Adobe Sign is now Adobe Acrobat Sign

What’s changing?

To help meet the needs of our customers and accelerate their paper to digital transformation, we will be continuing to update Adobe Document Cloud products throughout 2022 to bring e-signature workflows closer to PDF document creation. These updates will include product capabilities, naming, and branding.

First, we will update the Adobe Sign brand to Adobe Acrobat Sign to better reflect the importance of e-signatures as a part of end-to-end document journeys. As part of this brand change, we will rename standalone Adobe Sign subscription offerings to Adobe Acrobat Sign Solutions. For example, if you currently own Adobe Sign for Enterprise, you will now own Adobe Acrobat Sign Solutions for enterprise, with no changes to product features.

You can view where specific branding changes are happening in the Acrobat Sign product below.

There are no changes to product capabilities at this point in time.

Why are we making this change?

We’ve heard from customers that deploying e-signature solutions helps boost your productivity and just makes common sense in today’s fast-paced and competitive business environment. We are updating our branding to more closely align our e-signature brand to productivity capabilities under the overall Acrobat brand.

When will we be making this change?

You will experience these branding changes on a rolling basis in product, marketing, and communications. The in-product Acrobat Sign experience will be updated on April 5, 2022. Please see below for where specific branding changes are happening in the Acrobat Sign product.

Is anything changing with the security and compliance of Adobe Acrobat Sign?

No, these branding updates will not change the current security, compliance or legality profile of Acrobat Sign. Adobe Acrobat Sign Solutions will continue to comply with existing supported regional, industry, and regulatory standards including certificate-based digital signatures for increased signer identification and security.

Where specifically will these branding updates be experienced in the Adobe Acrobat Sign product?

Here is a summary of branding changes that will be made in the Acrobat Sign product, emails, and signing experience on April 5, 2022. Branding changes to Adobe owned products will roll out on an ongoing basis throughout 2022.

The new default logo and branding text is changing to "Adobe Acrobat Sign".

This applies to all logos that appear in the Acrobat Sign product, emails, and the signing experience.

Public Update: April 2022 Release  

Legacy branding

New branding

Legacy Branding

New Branding

The default text for functionality powered by Adobe Acrobat Sign will change to "Powered by Adobe Acrobat Sign" where applicable.

Public Update: April 2022 Release

Legacy branding

New branding

Legacy Branding

New Branding

References to the product name within the product will update to “Acrobat Sign”.

  • "Adobe Sign" updates to "Acrobat Sign"
  • "Sign" updates to "Acrobat Sign"

Public Update: April 2022 Release

Current Branding

External references to the product name change from "Adobe Sign" to "Adobe Acrobat Sign"

Some examples:

  • Emails (text only)
  • Transaction verification

Public Update: April 2022 Release

Current Branding

Update to subscription offering names which appear in the user profile and Global settings.

Public Update: April 2022 Release

Current Branding

The updated logo and product name are used when connecting to cloud storage file systems such as Box, Dropbox, and Google Drive.

Public Update: Shortly after the April 2022 Release

Current Branding

API error code description text and swagger documentation are being update to “Acrobat Sign”.

Public Update: April 2022 Release

Current Branding

The Oauth login page and content will be updated to “Adobe Acrobat Sign”.

Public Update: April 2022 Release

Current Branding

Update references from “Adobe Sign” to “Adobe Acrobat Sign” in our own Adobe-owned ecosystem products.

To be updated within each products release cycle.

The signing certificates will update in June 2022 to reflect “Adobe Acrobat Sign”.

Public Update: June 2022 Release

Where specifically are these branding updates not being applied?

The Domain adobesign.com will not be updated.
There is a separate ongoing project to consolidate the adobesign.com and echosign.com domains and transition to “adobesign.com”

Current Branding

No changes are being applied to the sending email addresses. These values should remain in your address/safe list.

"Adobe Sign <adobesign@adobesign.com>"

“Adobe Sign echosign@echosign.com”

There is a separate project ongoing to consolidate email addresses to only “adobesign.com”
 

Current Branding

Adobe logo

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