Desired Email Address: *****1*****
Current Email address: *****2*****
Follow these instructions carefully as changing email address associated with your Adobe Sign User ID can be fairly tricky.
This process is necessary because Adobe Sign does not allow an email address to exist in more than one account.
Your desired email address: *****1***** is most likely associated with a pending User ID in the system. Pending means that this email address is recognized by the system but has never been registered with Adobe Sign or created a Password. This email address has to be registered at https://secure.echosign.com/public/registerAccount to sign in.
Once you log in using that email address, continue to follow the directions below:
You must have access to the intended email address's inbox to complete this process. Also ensure that both Adobe Sign accounts are accessible.