Issue

Getting error when Clicking on View agreement tab under Salesforce Agreement Record.

"Document Cloud API returned error: INVALID_TARGET_OBJECT: Invalid agreement id."

Environment

Salesforce 

Cause

It happens when the user who is not in the transaction is trying to View the agreement from Salesforce Agreement Record.

Only the Sender of the agreement can View agreements on the Salesforce after version 18 and above.

Resolution

It is advisable to the user to use the attached Signed PDF under the agreement record to view the agreement.

Additional information

Note:

After account sharing, other users can view agreements from Adobe Sign account but not in SalesForce. Version 18 and above as it does not support account sharing

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