Log in as an administrator and navigate to Account Settings > Global Settings > Send an extra copy of every signed agreement to the following email addresses
Administrators can configure the Adobe Acrobat Sign External Archive feature to automatically deliver a copy of the Signed and Filed email for every successfully completed agreement to an additional email address. This automatic copy will always contain the signed agreement PDF, the audit report PDF, and the field data CSV (if one exists), irrespective of the account/group settings that govern if/when these documents should be attached.
The external archive can be configured in two locations for both account and group level settings:
Both interfaces share the same property values, so editing one updates the other automatically.
Group-level settings initially inherit the account-level settings and can be configured to remove or add to that inherited property. Accounts that leverage Users in Multiple Groups can effectively use the group-level configuration when groups are used to define specific document workflows. (For example, a Legal group can include their legal department in all completed agreements and remove any general archive address that might be configured at the account level.)
Any valid email address can be used, including third-party applications that accept an inbound email.
The External Archive tab includes instructions on finding the inbound email address for the Box and Evernote applications. Any other email address works just the same.
The below process depicts the Global/Group Settings interface. The External Archive interface works exactly the same.
Log in as an administrator and navigate to Account Settings > Global Settings > Send an extra copy of every signed agreement to the following email addresses
Select the Add email address button.
Sign in to your account