While loading a page, errors, also known as Demdex calls, appear in the console.

Issue

A typical error:

"SecurityError (DOM Exception 18): Blocked a frame with origin \"URL" from accessing a frame with origin \"Demdex subdomain URL\". Protocols, domains, and ports must match | Audience Manager

Environment

  • Adobe Audience Manager
  • Demdex calls
  • Browser console

Cause

This error also occurs in other browsers because jQuery.animate() sometimes tries to manipulate all frames on the page, causing a cross-domain security error in the iframe.

Resolution

If jQuery.animate() is being used, consider disabling its use temporarily to see if the problem goes away.

Licencia na používanie tohto diela sa poskytuje v súlade s podmienkami licencie Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported License  Na príspevky v sociálnych sieťach Twitter™ a Facebook sa nevzťahujú podmienky licencií Creative Commons.

Právne upozornenia   |   Zásady ochrany osobných údajov online