Log in as an Administrator. In the left panel, click Email Templates.
Posledná aktualizácia dňa
Dec 27, 2021 09:37:28 AM GMT
Issue
All users who are allocated to a session are assigned the role of an instructor.
Description
There are scenarios where a session may require multiple instructors, or an Administrator/Author assigns a user group to a session. This results in all users in the user group being assigned the role of an instructor.
Cause
As roles cannot be branched during bulk assignment of users in a user group, the instructor role gets assigned to all users.
Solution
Create custom user groups to filter the user roles assigned to a session. To remove the assigned instructor roles in a user group, perform the following steps:
-
Create a custom User group in the Add User Group window as follows:
- Enter a name for the custom group in the Name field.
- Under Include Learners field, add the User group for which you want to filter the instructors .
- Under Exclude Learners field, add the users for whom you want to retain the instructor role.
Customize user group The above steps create a list of users to be added in the inclusion set and remove specific users (instructors) mentioned in the exclusion set.
- Enter a name for the custom group in the Name field.
Poznámka:
Ensure that any email triggers that were disabled in step 2 are re-enabled once completed.
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