Troubleshooting & help

New to Adobe Experience Cloud

Learn how to sign in to the Adobe Experience Cloud.

View release notes to get information about new features and fixes in the Adobe Experience Cloud.

Implement the Experience Cloud and become an administrator. This process modernizes your solutions for core services like customer attributes and audiences. Learn more.

Learn about Administration, the Adobe Admin Console (formerly, Enterprise Dashboard), the Organization ID, how to enable core services, and learn about identity types (users and groups) for access. Find out more

Adobe Experience Cloud is a comprehensive set of best-in-class, integrated solutions built on a common data platform with a common set of powerful core services. Find out more

Discover in-person training and virtual classes to expand your learning.

  • Watch videos, from beginner to advanced, to help you develop your Experience Cloud skills.
  • View tutorials to help implement Experience Cloud solutions.

If you're an Adobe Experience Cloud customer we highly recommend joining the Experience Cloud community. Our community experts and customers will be happy to help you learn about working with Core Services and extending your solution implementation. 

Contact options

Experience Cloud & Core Services

Phone: 1-800-497-0335 (US & Canada).

Get phone numbers for other regions.

Email:

  1. Include case details to open a ticket via email. 
  2. Send your case to customercare@adobe.com.

Community

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