Troubleshooting & help

New to Adobe Experience Cloud

Sign In

Learn how to sign in to the Adobe Experience Cloud.

 

Configure your solutions

Implement the Experience Cloud and become an administrator. This process modernizes your solutions for core services like customer attributes and audiences. Learn more.

Administer your users

Learn about Administration, the Adobe Admin Console (formerly, Enterprise Dashboard), the Organization ID, how to enable core services, and learn about identity types (users and groups) for access. Find out more

Core Services and integrations

Adobe Experience Cloud is a comprehensive set of best-in-class, integrated solutions built on a common data platform with a common set of powerful core services. Find out more

Join the Experience Cloud Community

If you're an Adobe Experience Cloud customer we highly recommend joining the Experience Cloud community. Our community experts and customers will be happy to help you learn about working with Core Services and extending your solution implementation. 

Contact options

Experience Cloud & Core Services

Support delegates can get assisted support via:

Phone: 1-800-497-0335 (US & Canada).

Get phone numbers for other regions.

Email:

  1. Include case details to open a ticket via email. 
  2. Send your case to customercare@adobe.com.

Community

Follow us on Twitter for tips, help, product information, and conversation.