Troubleshooting & help

New to Adobe Experience Cloud

Sign In

Learn how to sign in to the Adobe Experience Cloud.

Configure your solutions

Implement the Experience Cloud and become an administrator. This process modernizes your solutions for core services like customer attributes and audiences. Learn more.

Administer your users

Learn about Administration, the Adobe Admin Console (formerly, Enterprise Dashboard), the Organization ID, how to enable core services, and learn about identity types (users and groups) for access. Find out more

Core Services and integrations

Adobe Experience Cloud is a comprehensive set of best-in-class, integrated solutions built on a common data platform with a common set of powerful core services. Find out more

Classes & Certifications

Discover in-person training and virtual classes to expand your learning.

Video Tutorials

Watch videos, from beginner to advanced, to help you develop your Experience Cloud skills.

Join the Experience Cloud Community

If you're an Adobe Experience Cloud customer we highly recommend joining the Experience Cloud community. Our community experts and customers will be happy to help you learn about working with Core Services and extending your solution implementation. 

Upcoming events and webinars

    •    Adobe Experience Cloud Webinar Series

    •    See Experience League for upcoming events and community help

    •    2019 Experience Maker Awards: It’s time to show off the world’s most amazing experiences. Enter your work to be honored at Adobe Summit. Submission deadline: January 31, 2019

Contact options

Experience Cloud & Core Services

Support delegates can get assisted support via:

Phone: 1-800-497-0335 (US & Canada).

Get phone numbers for other regions.


  1. Include case details to open a ticket via email. 
  2. Send your case to


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