Troubleshooting & help
Download & install
What are the minimum system requirements to run Lightroom CC?
How do I download and install Lightroom CC?
Can I download a trial copy?
How do I retrieve my Adobe ID or password?
Can I install Lightroom CC on another computer?
You can install Lightroom CC and other Creative Cloud apps on up to two computers. If you want to install it on a third computer, you'll need to deactivate it on one of your previous machines. Learn more about activating and deactivating Creative Cloud apps.
How can I import photos?
How do I edit photos using the different controls?
How can I organize photos in Lightroom CC?
How can I save photos to a computer, hard drive, or Flash drive and share them online?
Can I migrate my Lightroom Classic CC photos to Lightroom CC?
Facing errors while migrating Lightroom Classic CC photos to Lightroom CC?
How can I change my password?
How can I change my credit card info?
How do I upgrade or change my membership?
My trial expires soon. How do I convert it?
How do I cancel and what happens to my files?
If you cancel your membership, you still have access to Creative Cloud member free benefits and any files you saved to your device. You won't have access to apps or most services and your cloud storage will be reduced to 2 GB. Learn how to cancel different types of Creative Cloud memberships and understand the Adobe subscription terms.