Troubleshooting & help

New to Adobe Primetime

What is Adobe Primetime?

Adobe Primetime is a multiscreen TV platform that helps broadcasters, cable networks, and service providers create and monetize engaging, personalized viewing experiences. Learn more.

Where can I get Primetime help?

Primetime technical reference materials are located here.

Where can I get Primetime developer reference material?

The Primetime API covers many areas. Dig into our developer API guides here.

Ask us questions on Twitter

The Experience Cloud Community team is happy to help you out on Twitter @AdobeExpCare.

Contact options

Primetime

Support delegates can get assisted support via:

Support portal: Primetime login

Email:

  1. Include case details to open a ticket via email. 
  2. Send your case to customercare@adobe.com.

Troubleshooting

Community