Find a support plan

Developer Support Incident Bundle

This support is designed for plug-in developers, web developers, flash platform developers and media developers working with a variety of developer tools, software development kits and ColdFusion or FMS server technologies.

Support Details

  • e-mail access to support engineers
  • Includes 5 incidents
  • Case response time: 1 business day
  • Covers ActionScript, MXML and CFML


Please contact the Adobe Technology

North America (Toll Free): (1)-800-685-3510
International (Toll): (1)-206-675-6145
Hours of Operation: Mon. - Fri. from 6AM - 6PM (PST)

Support plans are available for those developing on the following products and technologies

  • Adobe Flash Professional
  • Adobe Flash Catalyst
  • Adobe® Creative Suite® Extension Builder
  • Adobe Flex Platform
  • Adobe AIR & AIR SDK
  • Adobe Flash Builder & Flash Builder SDK
  • Adobe Flash Player
  • Adobe Flash Media Interactive Server
  • Adobe Flash Streaming Server
  • Flash Media Live Encoder
  • ColdFusion
  • ColdFusion Builder
  • InDesign Server
  • Adobe® Acrobat® SDK
  • Collaboration Builder SDK
  • Adobe Creative Suite® Deployment Tool
  • Adobe® Creative Suite® SDK
  • Adobe Drive SDK
  • Adobe Illustrator® SDK
  • Adobe InCopy® SDK
  • Adobe InDesign® SDK
  • Adobe InDesign Server SDK
  • Adobe PDF Library SDK
  • Adobe Photoshop® SDK
  • Adobe PostScript®
  • Adobe Premiere® Pro SDK

Contact Adobe support

The following contact information is for mobile developers, designers and content providers using mobile devices in North America and EMEA.


Get answers to technical questions for a specific product.

Support resources

The following resources are freely available:

Mobile and Devices Developer Center

Mobile and Devices Forums

Flash Lite Support Center

Paid support

The following contact options are available only if you have purchased a support contract.

Use the Support Case Submission Form included with your Developer Support welcome letter received via e-mail

Technical Support hours of operation

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