Troubleshooting & help
What are buyers looking for?
Our customers are looking for content that speaks to them and can illuminate a wide variety of topics. They want content that their audiences can relate to. Focus on authentic images of real people from all cultures.
Here are some links to inspire you:
What are the latest features for Adobe Stock contributors?
The Contributor portal automatically generates the category and keywords for your submissions. Upload CSV files to quickly add metadata to your video clips, and submit vectors without having to zip them first. Plus, you can create and send model and property releases right from the portal thanks to Adobe Sign integration.
Focus on authenticity
“Authenticity” is a word whose echoes can be heard throughout the stock industry. Gone are the days of stereotypical microstock (think businessmen shaking hands and happy women eating salad), here are the days of images that reflect reality. Learn more.
How do I become a contributor?
If you are 18 or older and own the rights to the photographs, video, illustrations, and/or vector imagery you create, you are welcome to join us at Adobe Stock. You don’t have to be a professional, an artist, or own fancy equipment to be an Adobe Stock contributor. You do not have to be a Creative Cloud subscriber. Sign up for an Adobe ID to start contributing. Learn more.
What are the supported file formats?
Can I upload directly from Creative Cloud apps?
How can I sync my Fotolia account with my Adobe Stock contributor account?
To learn about the benefits of syncing your account and the steps for doing so, see Information for Fotolia contributors. Syncing your account is only possible the first time you log in to the portal.
What is Adobe Stock's commission structure?
The commission for photo, illustration, and vector content sold on Adobe Stock equals 33% of the amount paid by the buyer. The price depends on the subscription plan. A minimum guarantee applies to make sure that contributors are always fairly compensated, whatever the price paid. The commission for video sold on Adobe Stock equals 35% of the amount paid by the buyer. Terms for Adobe Stock and Fotolia differ. See our Commission table for details.
How do I get paid?
What do I need to know about taxes?
Licensing creative content is an economic activity. As an Adobe Stock contributor, income derived from your sales in the US is subject to US IRS (Internal Revenue Service) withholding tax. Depending on where you live, see Tax basics for US citizens and registered aliens or Tax basics for non-US citizens. If you do not file your tax forms, we automatically withhold 30% of all earnings.
Why was my content rejected?
Why was my account blocked?
Keywords are in alphabetical order when uploaded through Lightroom
Keywords or other IPTC data entered in Lightroom appears in alphabetical order in the Keyword section of the Contributor portal. We recommend that you manually reorder the keywords on the Contributor portal based on priority. This critical step ensures that your images are returned in search results.