How to initiate Bomgar Screen Sharing on Mac & Windows

Bomgar is a remote support solution that allows technicians to connect to a customer's computer remotely. Using the Bomgar Representative Console, technology support professionals can access and control systems and devices remotely on various platforms. This connection is encrypted to protect your data. 

หมายเหตุ:
  • The remote support tool is used by Adobe Customer Support representatives while assisting customers who contact us using Adobe chat or phone support channel.
  • You should close your personal files and save your work before intiating screen sharing.
  • There would be a small add-in that gets downloaded and when the session is over, this add-in would be removed from the machine automatically.
  • You may choose to end the session at any time by clicking on the "STOP SHARING" button.

Steps to Initiate Bomgar Screen Sharing on Windows & Mac

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