Log into the instance where the workflow resides and throws the errors.
Son güncelleme:
21 May 2021
Issue
The refresh for deliverability workflow for the customer is failing with the following errors:
03/21/2017 12:39:00 AM js JavaScript: error while evaluating script 'deliverabilityUpdate/js'.
03/21/2017 12:39:00 AM js Error when calling the 'getBroadLogMsg' method (error=SOP-330021 Communication error with server: please make sure it is configured correctly. HTTP code 408 'Service momentanément indisponible.'.).
Environment
All V6 builds
Cause
- There are many instances that connect to the deliverability instance at the same time (12:30AM).
- That's why this connection issue occurs.
Resolution
-
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Change the configuration of the scheduler part of the workflow.
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Ensure it is delayed enough from the usual time, recommended 2 hours. i.e, if the scheduler is set of 12.30 change it to 2.30.
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Monitor the workflow for a couple of days to ensure the resolution.
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On successful monitoring, we have successfully implemented the solution.