This document covers issues related to Media Portal (MP) user management. For example, find out about Media Portal group permissions model, and email-to-user functionality.
Why are Sets not visible for an MP user even though that user has read/write permissions?
What are the different user roles in SPS and Media Portal?
The SPS Help contains a good description of the user roles. You can get to the Media Portal roles by going to Help > Help Contents > Media Portal > Media Portal User Roles. Here is the direct link:
You can find the SPS user role description by going to Help > Help Contents > Setup > Administration Setup. Then go down to User Administration for the description for Company Administrator and SPS User.
Here is the direct link:
The Media Portal FTP functionality is available for Media Portal Admin, Contributor-User and Contributor.
Issue: "This user is not assigned to active groups for MP use. Please contact your Admin."
Handling user not assigned message
Please follow these steps to assign users to groups:
1. Login to SPS/MP as an admin.
2. Create/Edit a user group- Setup>Media Portal Setup>Groups
3. Assign the access permissions (folders as well as assets)
4. IMPORTANT : Don’t forget to select the users from the user list and assign them to the group by clicking on “ASSIGNED” checkbox.
5. Click Close.