Problem: Adobe PDF printer is missing

Sometimes Adobe PDF printer doesn’t get installed with Acrobat Standard DC installation.

Solution: Repair Acrobat installation or add the printer manually

To resolve the problem, try the following solutions in the order they appear below.

Solution 1: Repair Acrobat installation

Acrobat DC—or the resources it depends upon—could be damaged. Try repairing the product using the step below.

  1. Run repair from within Acrobat Acrobat DC: Choose Help > Repair Installation

    Repair Acrobat installation

Solution 2: Manually install the PDF Printer

  1. Click Start > Control Panel > Devices and Printers.

  2. Select Add a printer.

    Add a printer
  3. In the Add a Device dialog box, select Add a local printer. If the option is not visible, click The printer that I want isn't listed.

    The printer that I want isn't listed
  4. In the Add Printer dialog box, select Add a Local Printer or Network printer with Manual Settings.

    Add a local printer
  5. Select Use an existing port option and select Documents\*.pdf (Adobe PDF) from the drop-down list. Click Next.

    Use an existing port
  6. Click Have Disk. Click Browse and then navigate to the location - C:\Program Files (x86)\Adobe\Acrobat <version>\Acrobat\Xtras\AdobePDF

    Browse to the Adobe PDF folder
  7. Select AdobePDF.inf from the list. Click Open and then click OK.

    Select the AdobePDF.inf file
  8. You see many Adobe PDF Converters on the list. Count six down from the top and select the printer. Click Next (you may have to try this multiple times to find the correct Converter from the list that works with your version of Windows).

    Select Adobe PDF from the list
  9. Name your printer as Adobe PDF. Follow onscreen instructions to complete the installation.

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