Download the APTEE tool:
To reserialize Acrobat with a different serial number using the Adobe Provisioning Toolkit Enterprise Edition (APTEE) tool.
Applicable products
- Acrobat
- Acrobat 2020
- Acrobat 2017
Steps
Follow the steps below to reserialize Acrobat with a different serial number using the APTEE tool (Adobe Provisioning Toolkit Enterprise Edition):
-
Open the Command Prompt (Win) or Terminal (Mac) as Administrator, and navigate to the location of the PRTK tool.
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Create a prov.xml file using the new serial key. Run the following command with administrative privileges in Command Prompt (Windows) or Terminal (Mac):
adobe_prtk --tool=VolumeSerialize --generate --serial=<new serial number> --leid=<Acrobat LEID> --regsuppress=ss --eulasuppress [--provfile=<Absolute path to prov.xml>]
-
Unserialize the existing serial key using the following command:
adobe_prtk --tool=UnSerialize --leid=<LEID> --deactivate --force [–removeSWTag]Note:The return code for this command may be 0 or 29.
- Return code 0 - License is deactivated successfully.
- Return code 29 - License is already deactivated on the machine. If a user launches Acrobat post serial expiry date, the serial license is deleted from the machine.
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Reserialize Acrobat using the newly created prov.xml file. Use the following command:
adobe_prtk --tool=VolumeSerialize [--provfile=<Absolute path to prov.xml>] --stream
Acrobat licensing identifiers (LEIDs)
Product |
Win |
Mac |
---|---|---|
Acrobat (ETLA serial key) - |
V7{}AcrobatETLA-12-Win-GM |
V7{}AcrobatETLA-12-Mac-GM |
Acrobat (ETLA serial key) |
V7{}AcrobatCont-12-Win-GM |
V7{}AcrobatCont-12-Mac-GM |
Acrobat Classic 2020 |
V7{}AcrobatESR-20-Win-GM |
V7{}AcrobatESR-20-Mac-GM |
Acrobat Classic 2017 |
V7{}AcrobatESR-17-Win-GM |
V7{}AcrobatESR-17-Mac-GM |
Acrobat Classic 2015 |
V7{}AcrobatESR-12-Win-GM |
V7{}AcrobatESR-12-Mac-GM |
For more information, see Licensing identifiers (LEID).