Screen control doesn't work when Windows 8 Task Manager covers screen being shared
Last updated on Jan 18, 2022 06:55:03 PM GMT | Also Applies to Adobe Connect 9
Screen control in Adobe Connect stops working with the Windows 8 Task Manager covers the screen being shared.
This issue is not a problem with Adobe Connect. Windows does not allow remote control of Task Manager.
In Windows 8 machine, if you are sharing your screen and have given access control to the user and a metro application such as task Manager comes over the screen being shared, then the user who is controlling the screen will not be able to control any more.
- Launch a meeting in add-in from Windows 8 machine as a host.
- Let another user join in this meeting room.
- Share the screen from the Windows 8 machine.
- Ask the user two to click on request control and accept this request from your side.
- Open Task Manager on windows 8 Machine.
Host will be able to accept the request control but user will not be able to control the screen.
User should be able to control the screen.