Personalizing the sender

Email sender

To define the name of the sender which will appear in the header of messages sent:

  • In the Email Designer, click the Email properties icon next to the email's label.

  • In the content editor, go to the upper part of the screen.


The From (name) field allows you to enter the sender name. By default, the Default sender name is automatically entered in the field. Adobe Campaign refers to the email channel configuration (from the advanced menu Administration > Channels > Email > Email accounts via the Adobe Campaign logo) to designate this sender.

You can change the sender name by clicking the pencil that appears to its right. The field then becomes editable and you can enter the name you would like to use.

This field can be personalized. (To do this, you must use personalization fields, inserted via the Sender button, to the right of the input field.) Inserting and using the personalization fields is detailed in the Inserting a personalization field section.

The From (email address) field cannot be edited from the Content block. You can change it by editing the properties of the email from its dashboard. For more on this, refer to List of email advanced parameters.


The header parameters must not be empty. The sender's address is mandatory to allow an email to be sent (RFC standard). Adobe Campaign checks the syntax of email addresses entered.

SMS sender

You can personalize the name of the SMS sender. For more on this, refer to the SMS configuration section.

This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported License  Twitter™ and Facebook posts are not covered under the terms of Creative Commons.

Legal Notices   |   Online Privacy Policy