When launching Adobe Captivate you get the following error message: "Adobe Flash Player is not currently installed on your computer. You will automatically be redirected to the Adobe website in order to download Adobe Flash Player. Please note that Captivate cannot be used until Adobe Flash Player is installed."


This can happen if you have Adobe Flash Player installed for any browser other than Internet Explorer, and you do not have Adobe Flash Player installed for Internet Explorer.


  1. Set your default browser to Internet Explorer.

  2. Start Internet Explorer.

  3. Install Adobe Flash Player.

  4. Start Adobe Captivate.

Even after installing the correct Flash Player, you may encounter the same error. This could be due to incorrect installation of Flash Player in your computer. Refer to the following documents: