Learn how to access, install and activate your InDesign Server license.

Welcome to the December 2020 release of Adobe® InDesign® Server (version 16.0). This document contains late-breaking product information, updates, and troubleshooting tips not covered in the InDesign Server documentation.

Minimum system requirements

For an updated list of system requirements, see System requirements | InDesign Server

License agreement

Internet connection, Adobe ID, and acceptance of license agreement required to activate and use this product. This product may integrate with or allow access to certain Adobe or third-party hosted online services. Adobe services are available only to users 13 and older and require agreement to additional terms of use and Adobe’s online privacy policy (http://www.adobe.com/aboutadobe/legal.html). Applications and Services may not be available in all countries or languages and may be subject to change or discontinuation without notice. Additional fees or membership charges may apply.

Additional install/uninstall scenarios

InDesign Server must be activated before it can be used. If the computer is online, activation is done automatically when you install. 

Create Connected activation InDesign Server package

Learn the steps to create Connected activation InDesign Server packages and deploy them. After deploying, you can learn how to remove the licenses, for example, machines that are no longer in use or if you must redeploy the license. 

You must have access to the Adobe Admin Console and the new FRL SKUs. If you do not have the FRL SKUs, contact your account manager for assistance.

  1. Log in to the Admin Console. From the upper-right corner, search and apply the organization that has InDesign Server.
  2. Navigate to Packages > Packages. The history of all packages created by all admins in your organization is displayed.
Packages

   3. Click Create a Package.

   4. In the screen that appears, select your activation method as Online, and click Next. For more information, see Feature Restricted Licensing - Online.

activation method -online

   5. In the Entitlements step, choose the required entitlement, and click Next

select entitlements

6.  In the System step, select the required options and click Next.

  • Choose a Platform: Choose Mac OS or Windows 64-bit operating system.
  • Language: Select the language in which you want to create the package.
  • Use OS Locale: Enables you to create a package that deploys in the OS language of client machine. In which case, the OS language is the default fallback language in which the package is deployed.

7.  In the Choose Apps step, you can choose whether to build a License-only package or a package that also includes the InDesign Server application. 

Type of package Description How to...
License-only package Create this package if the client machines already have InDesign Server installed. Later, you can simply license the installed application.  From Available Applications, add only the License File to Selected Applications.
Apps-only package
Create this package if the client machine is already licensed with a Feature Restricted Licensing - Online license. Then, install InDesign Server on the machine. From Available Applications, add InDesign Server to Selected Applications. Don't add the License File.
Package containing apps and license

Create this package to install and license InDesign Server.

From Available Applications, add InDesign Server and the License File to Selected Applications.
choose license-only

Select Show older versions to display a list of previous versions of the apps. Enterprise admins can view more versions that don't receive security or feature updates by selecting Available application versions in package preferences (Admin Console > Packages > Preferences). For more information, see Packaging apps using Admin Console.

To know what versions are supported for your Creative Cloud plan, review the Creative Cloud Support policy

 Note
  • Adobe Bridge and Adobe Media Encoder are optional apps, you need not choose these apps to use InDesign Server.  
  • It doesn’t matter if your version of InDesign Server in the Available Applications box is different from the version (16.0) in the above screenshot.

After you're done with your selections, click Next.

8.  In the Options step, select the required option and click Next

License activation options

Choose how clients will send information to Adobe’s licensing servers

Authorize Adobe License server by DNS name(default): Allow traffic to pass through your firewall to https://lcs-cops.adobe.io.

Authorize Adobe License server by fixed IP address: Allow traffic to pass through your firewall to https://lcs-cops-proxy.adobe.com and the fixed IPs listed in the License activation options screen.

The default domain has a non-static IP behind it, while the new domain will point to one among the list of static IPs in the License activation options screen. The second option provides more control to the customer in managing outgoing network traffic. 

License activation options
Management options
  • Contact Adobe through a reverse proxy: This option enables license activation via a reverse proxy. The client machines will look to the entered endpoint to activate their licenses. You must ensure that you have pointed your reverse proxy to the correct endpoint for license activation to complete successfully.
    • If you've chosen to Authorize Adobe License server by DNS name, point your reverse proxy to lcs-cops.adobe.io.
    • However, if you've chosen to Authorize Adobe License server by fixed IP address, point your reverse proxy to lcs-cops-proxy.adobe.com.
  • Enable Remote Update Manager: Run the updater remotely on the client machine as an administrator. For more information, see Remote Update Manager.
  • Redirect to internal Adobe update server: Redirect all updates for this package to an internal update server. The details of the internal server are specified in an override XML under Packages > Preferences in the Admin Console. For more information, see Preferences.
  • Install package to custom install directory: Install the apps in this package to a custom installation directory. The directory is defined under Packages > Preferences in the Admin Console. For more information, see Preferences.
Management options

9.  In the Finalize step, in the Package Name box, enter the name for the package.

Review the included applications and configuration for this package before building the package.

Build package

10.  Click Build Package.

Watch the build status of the package in the Status column on the Packages pane.

If the package is built successfully, it displays the Download link in the Availability column.

A package is available in the Admin Console for up to three days. To check the time remaining to download the package, click the row item for the package to display the package details.

Build package details

To download and distribute the package, click Download.

After you create the Feature Restricted Licensing - Online package, you must set up the end-user machines with the license. To learn more about deploying packages, update or remove licenses and a list of FAQs, see the FRL Deployment Guide.

Install licenses for license-only packages

After you create a license-only package in the Admin Console, follow these steps to install this license to end-user computers (for Online, Offline, Isolated, or LAN Activation packages):

1.  Download the package from the Admin Console.

2.  Extract the contents of the package.

     The license-only package contains a .json file (that contains the licensing information) and the Licensing Toolkit utility:

  • For Windows: adobe-licensing-toolkit.exe
  • For macOS: adobe-licensing-toolkit

3.  To install the license, run the following commands with admin privileges:

     For Windows:

     adobe-licensing-toolkit.exe --precondition --install --filePath <absolute path of the .json file>

     Short form:

     adobe-licensing-toolkit.exe -p -i -f <absolute path of the .json file>

     For macOS: 

     sudo adobe-licensing-toolkit --precondition --install --filePath <absolute path of the .json file>

     Short form:

     sudo adobe-licensing-toolkit -p -i -f <absolute path of the .json file>

The license is deployed on the computer. The user is now licensed to use the installed Adobe apps.

Helpful links

Known issues

Customer care

Adobe Customer Care provides assistance with product information, sales, registration, and other non-technical issues. To find out how to contact Adobe Customer Care, visit Adobe.com for your region or country and click Contact.

Support Plan Options and Technical Resources 

For assistance with product usage, sales, registration, and troubleshooting, visit http://www.adobe.com/go/customer_support. To contact customer care, visit http://www.adobe.com/go/intlsupport/.

Free troubleshooting resources include Adobe’s support knowledgebase, Adobe user-to-user forums, Adobe Customer Care Advisor and more.  We are continually making more tools and information available online to provide you with flexible options for resolving issues as fast as possible.

Installation and Activation Support

For installation and activation support, contact ecs@adobe.com if you cannot find answers on our Help site.

Developer support

Customers developing their own solution can purchase Developer support for further assistance on InDesign APIs, scripts and plugins. For more information, see Adobe Creative Cloud Exchange | Developer support