Adobe Creative Cloud Beta FAQ

Public Beta is for users who want to share their feedback directly with Adobe through testing of new fixes and features during product development.

Beta builds are available via the Creative Cloud Desktop app as separate installations. You can run Beta builds side by side with release versions of the applications.

Currently the public Beta includes Premiere Pro, After Effects, Audition, Character Animator, Media Encoder, and Premiere Rush. 

Choose the Beta apps category on the left side in the Creative Cloud Desktop app. Install and use the Beta builds of the application you want to work with. 

The roll-out of the Beta apps section in the Creative Cloud Desktop app, along with Beta builds therein, will take place in small, randomized increments and will ultimately be available to all Creative Cloud members within a few months. No additional action is required.  

Beta builds are updated frequently, as often as daily. Install Beta builds when you wish, or enable the Auto-update option for your application in the Creative Cloud Desktop app preferences.

Note: For some Enterprise customers, this option may be disabled by the company’s IT department.

Public Beta invites interested users to engage directly in product development. Public Beta is part of our commitment to deliver world-class applications that run well across a wide range of system configurations. 

To personalize your experience and improve our products, Beta apps send Adobe information about how you use them. Your regular app settings do not apply to Beta apps.  For more information, see App usage information.

Public Beta is for users who would like to test builds and share feedback with the Adobe product teams. Beta participants want to engage with the development process, are willing to run separate builds of their applications, and understand they may encounter unforeseen issues due to unique system configurations.  

The public Beta will be available to all Adobe Creative Cloud members.

Note: The roll-out of the Beta apps section in the Creative Cloud Desktop app will take place in small, randomized increments and will ultimately be available to all Creative Cloud paid members. No additional action is required.

No. All users will benefit from the expanded base of user feedback and testing during product development through public Beta — whether they participate or not. 

The Rush mobile beta builds can be downloaded on the Google Play Store (Android) and Testflight (iOS).

• Rush Android Beta download link: https://play.google.com/store/apps/details?id=com.adobe.premiererush.videoeditor
  
• Rush iOS Beta download link: https://testflight.apple.com/join/nljDQojQ 
  

You can uninstall Beta builds at any time using the Uninstall command in the Creative Cloud Desktop app. Any documents created with the Beta version will remain on disk. 

To personalize your experience and improve our products, Adobe may collect the following information:

• System information, such as devices, operating system, amount of memory installed, and screen resolution
• Adobe product information, such as version number
• Information about your documents, such as number of pages, and unique document identifiers, (but not the content in your documents)
• Document usage information, such as how many times you open a document
• How you interact with the Adobe applications and how the Adobe applications interact with your content, including the features you use and the options you select

Your regular app settings do not apply to Beta apps. If you do not wish to share Beta app usage information with Adobe, you should not download or install Beta apps.

Currently, the Beta builds have the following updated operating system requirements:

• Windows 10 or Windows Server; Version 1809 or later
• macOS 10.13 or later

The Beta system requirements are in addition to the existing system requirements of the release version of your applications. Learn more about the specific processor, graphics, storage, and memory requirements for these applications here:

• Adobe Media Encoder: https://helpx.adobe.com/media-encoder/system-requirements.html
  
• After Effects: https://helpx.adobe.com/after-effects/system-requirements.html
  
• Audition: https://helpx.adobe.com/audition/system-requirements.html
  
• Character Animator: https://helpx.adobe.com/adobe-character-animator/system-requirements.html
  
• Premiere Pro: https://helpx.adobe.com/premiere-pro/system-requirements.html
  
• Premiere Rush: https://helpx.adobe.com/premiere-rush/system-requirements.html
  

Beta apps are available from the Creative Cloud Desktop app. Sign in to Creative Cloud with your Adobe ID. Beta builds are listed separately from release versions of the application and can be found in the Beta apps section. Beta builds have a distinctive blue and white icon with (Beta) following the application name. 

Click the Install or Update button to install the latest version of the Beta app. New Beta versions are released frequently, as often as daily.

You can opt in for automatic updates for each Beta app using the preferences in the Creative Cloud Desktop.

Note: This option may be disabled for some Enterprise customers. Enterprise customers should contact their account manager with questions. 

A Beta build is installed in its own folder (for example, Adobe Character Animator (Beta)), separate from the release version of the app. This allows you to evaluate Beta builds without impacting work you are doing with release versions. Beta apps have separate preferences and default user documents folder that will not change the user settings in your existing installation. 

Third-party plug-ins already installed in release versions should be available in the Beta builds. If you don’t see a plug-in in a Beta build, contact the vendor to confirm they have support for Beta builds of the Creative Cloud applications. 

You can uninstall Beta builds at any time using the Uninstall command in the Creative Cloud Desktop app. Any documents created with the Beta version will remain on disk. 

The public Beta is updated frequently, sometimes even daily, with new builds that address bugs and add improvements. As soon as we have determined that a Beta-tested feature or fix is ready, it will be added to the next release version of the product. Updates to release versions of the applications happen approximately once per month.   

Visit the Beta forums with feedback and questions about Beta builds.

For help with release versions of the applications, visit Adobe customer support on the Adobe Support Community, help pages, or Twitter.  

The Beta builds are stable enough to work with but inherently less predictable than release versions. Using Beta builds allows you to test new builds and bug fixes and support product development with your feedback. For work on critical projects, we always recommend using the release versions of your Adobe applications.

We prioritize bug fixes based on user impact — considering both the severity of the issue and the number of customers affected. 

We use in-app surveys and data signals in Beta builds to aggregate user and product feedback on fix and feature readiness. 

Release notes are included in the What’s New panel of each Beta build. Access this information by clicking the Erlenmeyer flask icon in the upper right-hand corner of the app. 

We strive to make each Beta build more stable than the last. If you are experiencing issues, update to the latest Beta build to see if it is resolved. At any time, you can switch over to the release version of the application. 

Due to the frequency of Beta builds, features and bug fixes — along with descriptions of them in the What's New dialog box — may first appear in English. Translations will follow shortly after.

For Dynamic Link workflows, a Beta build only works with the Beta build of another app. Dynamic Link will not work between Beta builds and release versions.

Beta builds have their own preferences which will not impact the release versions of your applications. This section describes other areas of potential impact from working with Beta builds:

• User documents (projects)

By default, the folder for documents (projects) created with the Beta build is separate from the one used for release versions of the app. For example, the Character Animator (Beta) version will create its projects in a “Character Animator (Beta)” folder. You can still open projects from the release version’s documents folder with Beta build.

We recommend creating copies of your projects and files before using them with the Beta builds.

• Plug-ins and extensions 

In most cases, plug-ins and extensions used in a release build will work with the Beta build. If you experience issues, check with the plug-in or extension vendors regarding compatibility with Adobe Creative Cloud applications. 

• Working with other apps

Dynamic Link works only between other Beta apps, not with release versions of apps.

For Photoshop and Illustrator files, the Edit Original command should work as-is with release versions of Photoshop or Illustrator.

Beta builds are designed to preserve compatibility with release versions so you can move files between the two. Moving project files from a Beta build to the release version will drop features that are only available in Beta, and sometimes not be possible at all.  

In the upper right-hand corner of Beta apps, click the Provide Feedback icon.

• To report a bug:

From the drop-down list, choose Report a bug to submit an issue via the Beta community forum. 

• To suggest a new feature:

From the drop-down list, choose Request a feature to submit an idea via UserVoice. 

• To discuss the features in a Beta app:

From the drop-down list, choose Visit the community to be routed directly to the app-specific Beta community forum.