You have the option to share information with Adobe about how you use our desktop apps. This information is associated with your Adobe account and allows us to provide you with a more personalized experience and improve product quality and features. You can change your preference at any time on your Adobe Account Management page.

Can I choose not to share information about how I use desktop apps?

Yes. You can choose not to share information about how you use the desktop apps by setting your preferences on your Account Management page.

This setting applies to how you use the features within desktop apps, not to the services these desktop apps use, such as Behance or Typekit. These services are governed by their respective privacy policies and the Adobe Privacy Policy.

What information is shared and how does Adobe use it?

You have the option to share the following types of information about how you use Adobe desktop apps:

  • System information, such as operating system, processor, and amount of memory installed
  • Adobe product information, such as version number
  • Adobe feature usage information, such as menu options or buttons selected

This information is associated with your Adobe ID, and can be used to personalize the application experience, provide feature usage data to the product teams to help improve the product, and to communicate with you.

Your content, and information about the content within your files, is not shared with Adobe.

You can find an overview of how Adobe may use information associated with you in the Adobe Privacy Center.

What products offer this option?

  • Creative Cloud apps (as of 2014 release)
  • Adobe Photoshop Elements, Adobe Premiere Elements (as of version 13)
  • Acrobat Standard DC, Acrobat Pro DC
  • Adobe Photoshop Lightroom CC, Adobe Photoshop Lightroom 6
  • Adobe FrameMaker 2017

What options do enterprise and education users have for sharing information about how they use Adobe desktop applications?

Creative Cloud

When managing application installs via Creative Cloud Packager, or with enterprise IDs, the ability to share this information with Adobe is disabled for Creative Cloud for teams, Creative Cloud for enterprise, and Creative Cloud for education members, and cannot be enabled.

However, if administrators allow users to install Creative Cloud applications via Creative Cloud desktop, while using an Adobe ID, then users have the option to share information on how they use the applications. Users can change their preference at any time by visiting theirAccount Management page.

Photoshop Elements/Adobe Premiere Elements

When managing application installs through Adobe Volume Licensing, including for Education, the ability to share this information with Adobe is disabled and cannot be enabled.

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