To reinstall an Adobe product in Safe mode, do the following:

  1. Quit all applications.
  2. Insert the product disc into the disc drive.
  3. Copy the product folder on the disc to the desktop.
  4. Choose Start > Control Panel.
  5. In the Programs section, click Uninstall a Program.
  6. Select the Adobe product, and click Uninstall. Follow the onscreen instructions to remove the product.
  7. Restart Windows.
  8. Press F8 before Windows starts, when you see a message such as "For Advanced Startup Options..."
  9. Select Safe Mode from the list of startup options.
  10. Look for  "Safe Mode" in each corner of the desktop.
    • If "Safe Mode" doesn't appear in each corner of the desktop, then repeat steps 7-9.
    • If "Safe Mode" does appear in each corner of the desktop, then log in as administrator of the local machine.
  11. If a dialog box indicates that Windows is running in Safe Mode, then click OK.
  12. Double-click the product folder you copied in step 3 to open it, start the installer, and then follow the onscreen instructions.
  13. Restart Windows in normal mode.

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