Crash printing | Illustrator, InDesign | CS3, CS4 | Mac OS 10.7

Issue

Printing from InDesign CS3 or CS4, or Illustrator CS3 or CS4 on Apple OS 10.7 (Lion) results in the Adobe application crashing. Acrobat 8.x is also installed, or was installed on the system previously.

Solution

The following workaround can be applied to get these older versions of Illustrator and InDesign to print on this newer operating system. Remove the following files and back them up:

[Hard Drive]/Library/Printers/PPDs/contents/Resources/en.lproj

[Hard Drive]/Library/Printers/PPDs/contents/Resources/Zh_CN.lproj

[Hard Drive]/Library/Printers/PPDs/contents/Resources/Ja.lproj

[Hard Drive]/Library/Printers/PPDs/contents/Resources/ko.lproj

[Hard Drive]/Library/Printers/PPDs/contents/Resources/Zh_TW.lproj

Additional information

Creative Suite 3.x and 4.x applications were not designed to function under this newer version of the Mac OS, so some issues can affect them. Upgrading to the latest versions of these applications ensures that you achieve maximum compatibility with the new OS.

 Adobe

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