If JavaScript is not enabled (turned on), you may not be able to install Adobe AIR, Flash Player, Shockwave Player, and Acrobat properly.

You do not need to enable JavaScript in the latest version of Firefox.

Verify if JavaScript is enabled

Microsoft Internet Explorer (Windows only)

  1. In Internet Explorer, click Tools > Internet Options.

    Click Tools > Internet options
  2. On the Security tab, select the Internet zone icon.

    Select the Internet zone
  3. Click Custom level.

  4. In Security Settings, scroll down to Scripting.

    Enable Scripting
  5. Select Enable under Active Scripting.

  6. Click OK.

  7. Select Trusted Sites and repeat steps 3 - 6.

Safari (Mac OS only)

  1. In Safari, choose Safari > Preferences.

  2. On the Security tab, select Enable JavaScript.

Mozilla Firefox

In Firefox version 23 and later, JavaScript is enabled by default. If you have an earlier version, as soon as you update, JavaScript will be enabled.

To verify if you have the latest version of Firefox:

  • Vista and Windows 7: Click Tools > Help > About Firefox.
  • Windows XP: Click Help > About Firefox (XP).

 

Select About Firefox

When you open the About Firefox window, Firefox automatically checks for and downloads any updates, which are installed when you restart the browser.

For more information about the automatic update process see “Update Firefox to the latest version” in Mozilla Firefox Help.

To enable JavaScript in Firefox version 22 and earlier:

If you are unable to update to the latest version of Firefox and are having problems with Flash Player installation, check to make sure JavaScript is enabled.

  1. In Firefox, click Tools > Options.

  2. Select Content, and then select Enable JavaScript.

    Select Enable JavaScript
  3. Click OK, and then close and reopen Firefox. 

Google Chrome

If you are having trouble installing Adobe AIR, make sure you have the latest version of Chrome installed. 

If you want to download Adobe AIR for a different browser or operating system or an earlier version of Chrome, you should verify that JavaScript is enabled.

To verify if you have the latest version of Chrome:

  1. In Google Chrome, click Chrome > About Google Chrome.

When you open the About Google Chrome page, Chrome automatically checks for and downloads any updates, which are installed when you restart the browser.

For more information about the automatic update process, see “Update Google Chrome” in Google Chrome Help.

To verify if JavaScript is enabled:

  1. In Google Chrome, click Chrome > Settings.

  2. Click the Show Advanced Settings link at the bottom of the page.

  3.  Under Privacy, click Content Settings.

  4. In the Content Settings page, select Allow All Sites to Run JavaScript.

    Select Allow All Sites to Run JavaScript
  5. Click OK, and then close and reopen Chrome.

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