Issue
When a user uploads a PPT to Connect, error code "recode 4" displays.
Reason
C:\breeze\appserv\win32\builder\producer\CommandLineConverter.exe causes this error.
Solution
Report this issue to support. This issue is addressed in bug=1762567.
"recode 4" means Error – the conversion failed and the convertor process was terminated.
Additional Information
But what exactly is "recode 4"? Here is the list of recodes:
The error codes are written in the log file as “recode <errorNumber>”
for example, “kError_None” the entry on the log file would be “recode 0.”
List of error codes and their meaningful message:
0. kError_None
- No Error (Successful conversion)
1. kError_CouldNotCreateFileMapping
- Error – Could not create File mapping for interprocess communication
2. kError_CouldNotMapFileView
- Error – Could not create File mapping for interprocess communication
3. kError_CouldNotCreateChildProcess
- Error – Could not create the Convertor
4. kError_ConversionFailed_ProcessTerminated
- Error – the conversion failed and the convertor process was terminated
5. kError_ConversionFailed_ProcessUnterminated
- Error – The conversion failed and the convertor could not be terminated
6. kError_Unknown
- Unknown Error