Q: What is Google Chrome?

A: Chrome is a fast web browser, developed by Google, which also integrates an optimized version of the Adobe Flash Player. To learn more, click here

Q: Why is Adobe offering Google Chrome?

A: Adobe partnered with Google to offer one of the best integrated HTML and Flash browsing experiences in the market and wants to ensure that Adobe customers have easy access to this capability. More information about the collaboration between Google and Adobe can be found here

Q: Will Google Chrome work on my computer?

A: Google Chrome will work on computers running Windows XP SP3 and above. For detailed system requirements for Google Chrome, click here

Q: Do I have to install Google Chrome?

A: No, you do not have to install Google Chrome when installing Adobe Reader, Adobe Flash Player or Adobe Shockwave Player. The Google Chrome offer is optional. If you do not want to install Google Chrome, simply uncheck the checkbox for the offer before clicking the “Download now” button (Flash Player/Reader) or installing Shockwave Player.

Q: What if I already have Google Chrome on my computer?

A: If you already have a current or older version of Google Chrome on your computer, the Adobe Flash Player/Reader/Shockwave Player installer will automatically detect this and will not download nor install Google Chrome.

Q: How do I know if Google Chrome is installed correctly?

A: To check if Google Chrome was installed correctly, click the Windows Start button and look in All Programs. If you see Google Chrome listed, launch the application. If the application opens and you are able to browse the web, it likely installed properly.

Q: How do I uninstall Google Chrome from my computer?

A: You can remove Google Chrome like any other Windows program. Follow these steps:

  1. Go to Start > All Programs > Google Chrome > Uninstall Google Chrome.
  2. If you want to delete your user profile information, like your browser preferences, bookmarks, and history, select the "Also delete browser data" checkbox.
  3. Select the default browser you'd like to use.
  4. Click OK in the confirmation prompt.

The uninstall process will begin.

You can also remove Google Chrome manually from your computer by clicking the Windows Start button, choosing Control Panel, selecting ‘Add or remove programs’(Windows XP) or ‘Uninstall a program’ (Windows Vista, Windows 7), and removing Google Chrome.

Q: Will Adobe continue supporting Flash for other browsers?

A: Yes, Adobe Flash Player is currently supported for Internet Explorer, Firefox, Chrome, Safari, Opera, AOL browsers as well as mobile operating systems and will continue to be supported. For a complete list of supported configurations and system requirements for Flash Player, click here

Q: Does this mean Adobe prefers or recommends the Chrome Browser over other browsers?

A: Adobe’s promise to developers – that their Flash content will work everywhere – is still our promise. We support a great Flash experience in all leading browsers and believe in developer and customer choice.



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