The Acrobat PDFMaker toolbar (also known as the Acrobat ribbon) does not work as expected in Office 2010 applications. The following problems can occur:
For retail customers, Adobe strongly recommends updating to the latest version of Acrobat 9 software to obtain the latest security updates and other changes.
For enterprise customers who haven't updated to the latest versions of Acrobat 9, disable PDFMaker in all Office 2010 applications.
For more information about Adobe Acrobat and Microsoft Office 2010, see the Acrobat X Pro / FAQ.
The workaround is to manually disable the PDFMaker add-in through Outlook Backstage > Options > Add-ins. Select the Outlook PDF Maker add-in and disable it.
This issue applies to a system running Windows 7 (64-bit), Acrobat Standard 9.3.1, and Office 2010 Professional (32-bit).
When you create a PDF from a Word document using Acrobat Standard, you only see the PDF document after pressing Cancel in the progress dialog box.
The Acrobat PDFMaker toolbar (also known as the Acrobat ribbon) does not work as expected in Office 2010 applications. Customers with Acrobat 9.3 and later cannot see the Acrobat ribbon in Office 2010 applications. Customers with Acrobat 9 through 9.2 can see the Acrobat ribbon in Office 2010 applications. However, attempting to use any of the PDFMaker functionality from the Acrobat ribbon can cause the Office application to quit.
Adobe has not formally tested Acrobat 9 software with Microsoft Office 2010 applications, and does not certify the behavior of using the two programs together.
Customers can convert documents to PDF by printing to the Adobe PDF printer, using any of these methods:
Note: The Adobe PDF printer does not create tagged PDFs or preserve metadata. However, you can manually add these features to PDFs later.
Adobe added support for its Acrobat PDFMaker technology for Office 2010 (32-bit) in Acrobat X.
Disclaimer: Office 2010 (64-bit) is currently not supported.
Adobe Presenter 7, included with Acrobat 9 Pro Extended(Windows Only), supports Microsoft Office 2010 with the latest update 7.0.6 patch available here.
Adobe LiveCycle Designer ES 8.2, included with Acrobat 9 Pro and Pro Extended (Windows only), does not support Word 2010. Customers sometimes have to convert Word documents to PDF first (using the Adobe PDF printer) before importing them as new forms in Adobe LiveCycle Designer.
See if other users are experiencing similar problems by visiting the Acrobat user-to-user forum. Try posting your problem on the forums for interactive troubleshooting. When posting on forums, include your operating system and your product's version number.