Issue: Functional content is missing for Adobe Premiere Pro, After Effects, and Encore

  • When you try to access the title templates in Adobe Premiere Pro CC or CS6, the title templates are missing. 
  • When you try to access the template projects in After Effects CC or CS6, the template projects are missing.
  • When you access the Library panel in Adobe Encore CS6, the panel contains no content. Additionally, there is no subfolder named Library within the Adobe Encore application folder on your hard disk.

Adobe Premiere Pro and Encore solution: Install the CS6 functional content

Adobe Premiere Pro CS6: See installation instructions to install the title templates for Adobe Premiere Pro CS6.

Note:

There is no functional content specifically for Adobe Premiere Pro CC, but CS6 templates can be used in Premiere Pro CC. You copy the templates from Adobe Premiere Pro CS6 to Adobe Premiere Pro CC.

Adobe Premiere Pro CC: Install Adobe Premiere Pro CS6, if it is not already installed. Then, see installation instructions to install title templates for Adobe Premiere Pro CS6. After installation to CS6, copy the presets to Adobe Premiere Pro CC.

Installation instructions

Download and install the functional content for Adobe Premiere Pro CS6 and Adobe Encore CS6

Adobe Premiere Pro and Encore functional content is available here:

Mac OS (1.1 GB)
Windows (734 MB)

Mac OS

  1. Double-click the .dmg file to mount a disk image containing the installers.

  2. Choose to install Encore, or Adobe Premiere Pro functional content, or both packages. Open the folder for each package and locate the installer.

  3. Run "Install.app" to begin the installation process.

    After installing the first package of functional content, the installer ejects the disk image. Remount the disk image to run the second installer.

  4. Adobe Premiere Pro CC users: Copy the folders from the Adobe Premiere Pro CS6 presets folder and then paste them into the Adobe Premiere Pro CC presets folder.

    1. Open a Finder window and then select the Applications folder.

    2. Open the Adobe Premiere Pro CS6 application folder and then open the Presets folder.

    3. Select and copy the following folders:

      Applications/Premiere Pro CS6/Presets/Styles
      Applications/Premiere Pro CS6/Presets/Templates
      Applications/Premiere Pro CS6/Presets/Textures

    4. Paste the three folders into the Adobe Premiere Pro CC Presets folder.

      Applications/Adobe Premiere Pro CC/Presets

Windows

Note:

If you installed the previous functional content packages, it's possible that you have Templates and Textures folders in the Program Files\Adobe\Adobe Premiere Pro CS6\Presets folder. Delete these folders before installing.

  1. Extract the contents of the downloaded zip file to a convenient location (for example, the Desktop).

  2. Run the .exe file to create install folders for the Encore and Adobe Premiere functional content installers.

  3. Navigate to the folder for the content you want to install and execute the installer.

  4. Adobe Premiere Pro CC users: Copy the folders from the Adobe Premiere Pro CS6 presets folder and then paste them into the Adobe Premiere Pro CC presets folder.

    1. Navigate to C:\Program Files\Adobe\Adobe Premiere Pro CS6\Presets

    2. Select and copy the following folders:

      C:\Program Files\Adobe\Adobe Premiere Pro CS6\Presets\Styles
      C:\Program Files\Adobe\Adobe Premiere Pro CS6\Presets\Templates
      C:\Program Files\Adobe\Adobe Premiere Pro CS6\Presets\Textures

    3. Paste the three folders into the Adobe Premiere Pro CC Presets folder.

      C:\Program Files\Adobe\Adobe Premiere Pro CC\Presets\

After Effects solution: Download and install content from the Adobe After Effects Exchange

After Effects template projects can be downloaded from Adobe Add-ons.

Solution for Electronic Software Delivery (ESD) customers only

Download and install functional content for Encore, After Effects, and Adobe Premiere Pro. 

Note: Skip steps 1-6 if you have already downloaded functional content for Encore, After Effects, and Adobe Premiere Pro.

  1. In a web browser, go to your Adobe ID account.

  2. Sign in with your Adobe ID and password.
  3. Click View Order History.
  4. Look at the row with your order number and click Download.
  5. On the download page, look at the row with the description for function content. For example, for CS5, look for “Adobe Premiere Pro CS5: Download contains additional ReadMe files plus content (menus, buttons, and backgrounds) for Adobe Encore CS5.”
  6. Download this content using Akamai Download Manager or Alternate Download Method.
  7. Close Encore and Adobe Premiere Pro.
  8. (Mac OS) Double-click the .dmg file that you downloaded. On the Adobe Premiere Pro CS5 Content disk image, open the Encore Functional Content folder. Double-click Setup. 
  9. (Windows) There are two files that you downloaded (for CS5, these files are PremierePro_5_Content_LS7.exe and PremierePro_5_Content_LS7.7z). Double-click the.exe file to extract the folders and files. Browse to the Encore functional content folder within the extracted folders. Double-click Setup. Following are detailed steps for Windows: 

    • Go to the folder where you have downloaded files from the download page. For example, Desktop\Premiere.  
    • Double-click PremierePro_5_Content_LS7.exe. The installation files are extracted to a folder named Adobe CS5. For example, Desktop\Adobe CS5.
    • Go to the Adobe CS5\Premiere Pro Family Content Installers\Adobe Encore CS5 Functional Content folder. 
    • Double-click Set-up.exe. Installation starts. Follow the instructions to complete installation.

Additional solution: Install the Resource Central library content

Download the extra library content

Choose your language to begin the download:

Extract the Library content to the Library folder

  1. Extract the zip file that you downloaded to create a .7z file (for example, en-US.7z).

  2. Extract the .7z file to any convenient location (for example, the Desktop). This step creates a folder based on the language you selected.

  3. Copy the contents of the language folder (for example, en-US) to the following location:

    Windows: C:/Program Files/Adobe/Adobe Encore CS6/
    Mac OS: Applications/Adobe Encore CS6/

     

     

  4. If you choose a custom Library folder location other than the default location, launch Adobe Encore and browse to your custom Library folder location.

    Windows: Edit > Preferences > Media

    Mac OS: Encore > Preferences > Media

 

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