Find answers to questions about price changes to Adobe Creative Cloud for individuals in United States, Canada, and Mexico.

Why is Adobe increasing pricing?

Since launching Creative Cloud more than five years ago, we have not changed prices for customers in North America (United States, Canada, and Mexico). As Creative Cloud continues to evolve and improve, we will raise prices for the first time beginning on April 16, 2018. For our All Apps plan customers, we recently released five all-new Creative Cloud apps — Adobe XD CC, Dimension CC, Character Animator CC, Photoshop Lightroom CC, and Spark with premium features. Single App customers also benefited from the addition of Spark with premium features and Adobe Portfolio in their plans. Until April 16, 2018, new members will benefit from current pricing and will not see any pricing adjustment until their contract renewal.

Learn more about our pricing updates on the Adobe Blog.

How is Creative Cloud pricing changing?

Pricing will vary by plan — for example, for the annual pay monthly plans:

  • Creative Cloud for individuals Single App plans will increase to US$20.99 per month from US$19.99 per month, a $1 per month increase. 
  • Creative Cloud for individuals All Apps plans will increase to US$52.99 per month from US$49.99 per month, a $3 per month increase.
  • Creative Cloud for teams All Apps plans will increase to US$79.99 per month from US$69.99 per month, a $10 per month increase.

Existing customers will receive specific information about their membership pricing directly from Adobe.

When do the product prices increase in North America (United States, Canada, and Mexico)?

The increased prices are effective beginning on April 16, 2018.

I have an existing membership. When is my monthly fee going up?

If you have a month-to-month plan, you'll see the price increase on your statement at the next billing date that occurs on or after April 16, 2018.

If you have an annual plan and you:

  • Pay monthly — the new price goes into effect at the end of your annual term that ends on or after April 16, 2018.
  • Pre-pay annually — your price will not increase.

I received an email and it looks like my price is increasing. Are there any other factors that affect my price?

If you purchased at a discounted promotional price and are coming to the end of your promotional period, your renewal price will reflect the shift to standard pricing.

How do I switch plans?

Follow these steps to switch your plan:

  1. Sign in to your account with your Adobe ID (usually your email) and password.

  2. Under Plans, click Manage plan.

    Manage Plan
  3. Click Change plan.

    Change Plan

    In the next screen, your current plan details are displayed in the first column.

 

 

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