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Acrobat Help / 

Can't print PDFs | Mac OS X 10.6

Adobe Community Help


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  • Acrobat

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The Adobe PDF Printer is not available or is unusable in Mac OS X Snow Leopard (v10.6). This situation is due to security features in Snow Leopard that disable the Adobe PDF Printer. Adobe Acrobat 9.1 Pro removes the Adobe PDF Printer and adds a new Save As Adobe PDF command. Customers using earlier versions of Adobe Acrobat in Snow Leopard cannot use the Adobe PDF Printer. 

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Solution

To add and use the Save As Adobe PDF command:

  1. If you are using Acrobat 9 Pro, update to Acrobat 9.1 Pro. The Updater removes the Adobe PDF Printer from the Printer list and adds the Save As Adobe PDF command to the PDF menu.
  2. In the PDF menu, choose Save As Adobe PDF, and follow the onscreen instructions.

Save_As_PDF

To remove the Adobe PDF Printer manually:

If you upgrade from Mac OS X Leopard (v10.5) to Mac OS X Snow Leopard (v10.6), the Adobe PDF Printer is not removed

  1. Choose Apple > System Preferences.
  2. Open the Print & Fax preference panel.
  3. Select the Printing tab to see the printers list.
  4. Select Adobe PDF 9.0.
  5. Click the minus (-) button.

The Save As Adobe PDF command appears in the PDF menu.

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Additional Information

Technical changes in Mac OS X Snow Leopard (v10.6) prevent Adobe from delivering a PostScript-based printer module. However, the new PDF workflow takes advantage of the PDF-based printing architecture already present in Mac OS X. By choosing Save As Adobe PDF from the PDF menu, Apple-based PDFs are converted to Adobe-quality PDFs using your JobOption settings.

The benefits of a PDF-to-PDF print workflow include the following:

  • Better performance
  • Higher quality PDFs
  • The ability to create PDFs that are compliant with Standards, such as PDF/X and PDF/A
  • The potential for adding functionality to PDFs, such as bookmarks, hyperlinks and watermarks

Users of non-Adobe PostScript-based publishing applications cannot print directly to Adobe PDF, and must use another PDF creation method.

Some versions of some Adobe Products, such as InDesign and Illustrator CS4 or CS5, do not support use of the PDF menu in the Mac OS X print dialog box. For those cases, either save as (Illustrator) or export (InDesign) to a PDF file, or print to PostScript® file and open that file with Distiller, Acrobat Professional, or Apple's Preview application. For more information see "Error, 'The Save as PDF options in the Printer dialog are not supported' trying to create PDF from InDesign or Illustrator from Mac OS 10.6 Print dialog." (cpsid_85257).

 

 

 

 

 

Keywords: Acrobat printing problems, Snow Leopard, Adobe PDF; cpsid_50981

This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported License  Twitter™ and Facebook posts are not covered under the terms of Creative Commons.

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