Adobe Creative Cloud
Your Adobe Creative Cloud account comes with online storage so that your files are available to you anywhere and on any device or computer. You can preview many creative file types directly in a web browser on your computer, tablet, or smartphone. These file types include: PSD, AI, INDD, JPG, PDF, GIF, PNG, Photoshop Touch, Ideas, and others.
Adobe Creative Cloud desktop app keeps all the files in sync. Any additions, modifications, or deletions are reflected on all connected computers and devices. For example, if you upload an .ai file using the Creative Cloud Files page, it is automatically downloaded on all connected computers.
Sync or upload files
To sync files from your computer, do one of the following:
- Copy, paste, or move files to the Creative Cloud Files directory on your computer
- In an app, choose File > Save or File > Save As and navigate to the Creative Cloud Files directory on your computer.
Filenames that contain special characters such as |, ", ?, <, >, /, *, or : are not synced. Neither do files with reserved names, such as AUX or Com1. If you receive an error, rename the file to sync it to Creative Cloud. For more information, see Error: Unable to Sync Files
Uploading the file again, creates a version of the file and replaces the existing file with a new one. Creative Cloud also keeps a copy of every change you make to a file and sync through Photoshop Touch, Adobe Ideas, and the Creative Cloud desktop app.
To replace a file, using the Creative Cloud website, do the following:
- Navigate to and open the file for viewing in the Creative Cloud Files panel
- Choose Actions > Replace or drag the file from the folder to the browser window.
You can share files with others from Creative Cloud. You can share the actual file with a person, or share your work on Behance.
- On the Creative Cloud Files page, navigate to the file to share.
- From the Share menu, choose Send Link.
- Click Make Public. The file is shared and a short URL is created.
- Enter the email addresses to send this link to.
- Optionally, enable Allow File Download.
- Click Send Link.
The recipient receives an email with a link to the file.
Sharing is restricted for a few file types such as audio, video, fonts, and app executables. Sharing of these files is restricted because of copyright and security reasons.
You can archive files from the Creative Cloud website or Adobe Touch Apps. All file deletions are synced with your account, and files are archived in Creative Cloud. The original files are always on your computer with a copy available on Creative Cloud so that you can access it anywhere.
You can delete files from the Creative Cloud website or Adobe Touch Apps. You can also use the OS commands to delete files from the Creative Cloud Files directory on your desktop. All file deletions are synced with your account, and files are archived in Creative Cloud. The original files are always on your computer with a copy available on Creative Cloud so that you can access it anywhere.
Archived files continue to occupy online storage. You can permanently delete or restore files from the Archive folder. Permanently deleting the files frees up the storage quota.
Permanently deleting files is a two-step process. If you mistakenly delete a file, you can restore it from the cloud. You can initially delete (or archive) files from your Creative Cloud Files folder, Creative Cloud enabled touch apps, or the Creative Cloud files page. Although, to permanently delete files and free up storage, select the files then permanently delete files from the "Archive" section of the Creative Cloud files page.
- Select the Archive page option by selecting the trash can icon in the upper-right corner of the files page.
- Select the files to delete permanently and click the Trash icon
- In the confirmation dialog, click Permanently Delete.
Storage plans and quota
You can view your storage status from the Files tab of the Creative Cloud app for desktop. The storage status is also displayed on the context-menu of the Creative Cloud app for desktop.
View the utilized storage on the user drop-down menu on the Creative Cloud website.
My Accounts page on Adobe Touch Apps
The Creative Cloud syncs up to 1 GB of overflow from any device. After that, the desktop app stops syncing new files and notifies that you are over quota. A red exclamation point marks any files that are unable to upload. You can still move, rename, or delete files. To continue to sync files, permanently delete other files to free up space.
A small portion of space is used for administrative purposes so the actual storage space will be slightly less. The amount used varies based on number of user files, generally 100-500kb is used for administrative purposes.