This TechNote presents a series of steps that test potential sources of trouble for users running Dreamweaver on Microsoft Windows operating systems. If you are experiencing crashes, slow performance or unexpected behavior with Dreamweaver, the steps below should help either solve the problem or isolate the source. If you are still experiencing problems after completing all of the suggested procedures below, please check the additional information section at the end of this TechNote.
There are many potential variables involved when troubleshooting these types of issues, so the list of suggestions and tests is quite long. We have tried to make this TechNote as comprehensive as possible, but one drawback is that some of the most common solutions may be hard to find. The easiest tests and suggestions are near the top, and the more drastic or time-consuming suggestions are near the bottom. However, some of the more drastic suggestions, like reinstalling Dreamweaver, are often the suggestions that end up solving the problem. To highlight the tips and tests that most often solve Dreamweaver issues on Windows, here is an abbreviated list:
Here is the comprehensive list: