- Beginning and intermediate troubleshooting
- Advanced troubleshooting
This document can help you resolve errors caused by damaged Adobe Illustrator files. A damaged Illustrator file may cause an error, such as "There is not enough memory to open the Illustration" or "Acrobat PDF File Format is having difficulties...," or cause other unexpected behavior (for example, crashes, objects failing to preview) when you modify, save, or print artwork in Illustrator.
To determine if a damaged file is the cause, create a new Illustrator file and perform the same tasks that caused the problem with the original file. If you cannot re-create the problem with the new file, the original file may be damaged.
An Illustrator file may become damaged because of low disk space, low system resources, or software conflicts. In addition, if the system returns an error, freezes, or crashes while an application is reading from or writing to disk, the open file can become damaged. Working with a file on a network or removable drive increases the likelihood of a communication error during the read/write process.