Adobe Connect 7.5 encounters errors after starting and then stops intermittently.
The following error appears in the ConnectProService.log file:
2010/09/30 14:43:47 | ERROR | wrapper | Shutdown failed: Timed out waiting for signal from JVM.
2010/09/30 14:43:47 | ERROR | wrapper | JVM did not exit on request, terminated
2010/09/30 14:43:47 | STATUS | wrapper | on_exit trigger matched. Restarting the JVM. (Exit code: 1)
2010/09/30 14:43:52 | STATUS | wrapper | Launching a JVM...
2010/09/30 14:44:00 | WARN | wrapper | JVM exited unexpectedly while stopping the application.
2010/09/30 14:44:00 | STATUS | wrapper | <-- Wrapper Stopped
Install the following patch available at the Microsoft website: