Reserialize Acrobat using Adobe Provisioning Toolkit Enterprise Edition (APTEE) tool

To reserialize Acrobat with a different serial number using the Adobe Provisioning Toolkit Enterprise Edition (APTEE) tool.

Applicable products

  • Acrobat
  • Acrobat 2020
  • Acrobat 2017

Steps

Follow the steps below to reserialize Acrobat with a different serial number using the APTEE tool (Adobe Provisioning Toolkit Enterprise Edition):

  1. Download the APTEE tool:

    Win
    Download the zip file and extract the Adobe_Provisioning_Toolkit_10_0_ALL.exe file.

    Mac
    Download the zip file and extract the Adobe_Provisioning_Toolkit_10_0_ALL.dmg file.

  2. Open the Command Prompt (Win) or Terminal (Mac) as Administrator, and navigate to the location of the PRTK tool.

  3. Create a prov.xml file using the new serial key. Run the following command with administrative privileges in Command Prompt (Windows) or Terminal (Mac):

    adobe_prtk --tool=VolumeSerialize --generate --serial=<new serial number> --leid=<Acrobat LEID> --regsuppress=ss --eulasuppress  [--provfile=<Absolute path to prov.xml>]

  4. Unserialize the existing serial key using the following command:
    adobe_prtk --tool=UnSerialize --leid=<LEID>  --deactivate --force [–removeSWTag]

    Note:

    The return code for this command may be 0 or 29.

    • Return code 0  - License is deactivated successfully.
    • Return code 29 - License is already deactivated on the machine. If a user launches Acrobat post serial expiry date, the serial license is deleted from the machine.
  5. Reserialize Acrobat using the newly created prov.xml file. Use the following command:

    adobe_prtk --tool=VolumeSerialize  [--provfile=<Absolute path to prov.xml>] --stream

Acrobat licensing identifiers (LEIDs)

Product

Win

Mac

Acrobat (ETLA serial key) -
To be used only in unserialize command

V7{}AcrobatETLA-12-Win-GM

V7{}AcrobatETLA-12-Mac-GM

Acrobat (ETLA serial key)

V7{}AcrobatCont-12-Win-GM

V7{}AcrobatCont-12-Mac-GM

Acrobat Classic 2020

V7{}AcrobatESR-20-Win-GM

V7{}AcrobatESR-20-Mac-GM

Acrobat Classic 2017

V7{}AcrobatESR-17-Win-GM

V7{}AcrobatESR-17-Mac-GM

Acrobat Classic 2015

V7{}AcrobatESR-12-Win-GM

V7{}AcrobatESR-12-Mac-GM

For more information, see Licensing identifiers (LEID).

 Adobe

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