Open the Microsoft Office application.
The Acrobat PDFMaker toolbar is unavailable in an Office 2010, 2013, or 2016 application after you install Acrobat DC or Acrobat 2017 on Windows.
If you have Acrobat 9, X, or XI, see PDFMaker issue in a Microsoft Office 2007/2010/2013 application | Acrobat XI or earlier.
Try one or more of the following solutions.
A Microsoft Office application sometimes automatically disables add-ins as a fail-safe if the application closes unexpectedly. To determine if the PDFMaker add-in has been disabled, do the following:
Open the Microsoft Office application.
Click the blue File menu (in the upper-left corner). Click the [Application Name] Options button. Choose Add-ins in the list on the left side of the Options window. Choose Disabled Items in the Manage pop-up menu at the bottom of the Options window. Click Go.
Look in the Disabled Items list for Acrobat PDFMaker Office COM Add-in.
Close all Office applications.
Press Windows + R keys to open the Run command window.
Enter regedit in the Open field, and then click OK.
In the Registry Editor, go to the following location:
For Outlook: "\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\PDFMOutlook.PDFMOutlook"
For Word: "\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins\PDFMaker.OfficeAddin"
For Excel: "\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Excel\Addins\PDFMaker.OfficeAddin"
For PowerPoint: "\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\PowerPoint\Addins\PDFMaker.OfficeAddin"
Right-click Loadbehavior and choose Modify. In the Edit DWORD Value dialog box, change the value data from 0 to 3, and then click OK.
Close the Registry Editor and restart the Office application.
If the PDFMaker add-in is still not available in the Office application, do the following:
This procedure involves editing the Windows registry. Adobe doesn't provide support for editing the registry, which contains critical system and application information. Make sure to back up the registry before editing it. For more information about the registry, see the Windows documentation or contact Microsoft.
In Windows Explorer, locate PDFMOfficeAddin.dll and note its exact path, which can include spaces. Its default path is:
Acrobat DC: C:\Program Files (x86)\Adobe\Acrobat DC\PDFMaker\Office\PDFMOfficeAddin.dll
Acrobat DC Classic (2015): C:\Program Files (x86)\Adobe\Acrobat 2015\PDFMaker\Office\PDFMOfficeAddin.dll
Acrobat 2017: C:\Program Files (x86)\Adobe\Acrobat 2017\PDFMaker\Office\PDFMOfficeAddin.dll
Do one of the following:
In the Command Prompt window, type regsvr32 followed by a space and the path that you noted in Step 1. Enclose the path in quotation marks. For example, if PDFMOfficeAddin.dll is in its default location, then you would type the following command:
For Acrobat DC: regsvr32 "C:\Program Files\Adobe\Acrobat DC\PDFMaker\Office\PDFMOfficeAddin.dll"
For Acrobat DC Classic (2015): regsvr32 "C:\Program Files\Adobe\Acrobat 2015\PDFMaker\Office\PDFMOfficeAddin.dll"
For Acrobat 2017: regsvr32 "C:\Program Files\Adobe\Acrobat 2017\PDFMaker\Office\PDFMOfficeAddin.dll"
Open the Microsoft Office 2010 application.
Click the blue File menu (in the upper-left corner). Click the [Application Name] Options button. Choose Add-ins in the list on the left side of the Options window.
Look for Acrobat PDFMaker Office COM Add-in in the list.
Device drivers and programs that start automatically when you start your computer can conflict with the Acrobat installer and cause problems. To prevent an installation conflict, reinstall Acrobat while Windows is in simplified mode. In simplified mode, nonessential programs and drivers are disabled.
Move any personal files out of the Acrobat application folder and its subfolders. The default location for the application folder is C:\Program Files\Adobe\Acrobat [DC, 2015, or 2017].
Do the following:
In the programs list, select Adobe Acrobat DC or Adobe Acrobat 2017.
Restart the computer with non-essential services and startup items disabled. For instructions, see the following documents:
Double-click the Acrobat DC or 2017 installation file. Follow the onscreen instructions to complete the installation.
Re-enable startup items and services. For instructions, see the appropriate Help document in Step 2, above.