Open Finder and click Go > Go To Folder.
Last updated on
May 16, 2021
Issue
While installing Adobe Creative Cloud desktop app, you get the following error:
Unable to locate /tmp system folder. Please make sure the folder exists before proceeding with the installation.
Solution
Solution 1: Manually create /tmp folder
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Type /private and click Go.
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Create a new folder and rename it to tmp. The name of the folder is case-sensitive.
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Install the Creative Cloud desktop app.
Solution 2: Re-create the missing /tmp system folder by repairing disk permissions
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Go to Applications > Utilities > Disk Utility.
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Select the disk you want to repair from the sidebar.
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Click First Aid and the click Run.
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Restart the system.
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Install the Creative Cloud desktop app.