Learn how to activate and deactivate Creative Cloud apps.

How to activate Adobe Creative Cloud apps

Activation connects an app to a valid user license. You need to activate your apps in order to use them after purchasing a plan.

  1. Make sure your computer is connected to the Internet.

  2. Launch any Creative Cloud application installed on your computer.

  3. Do one of the following:

    • If asked to sign in: Enter your Adobe ID (usually your email), and click Sign in.
    • If not asked to sign in: Choose Help > Sign In, then click Sign in now. Enter your Adobe ID (usually your email) and password, then click Sign in. (If the Help menu displays Sign Out (your Adobe ID), you are already signed in.)   

    Once you are signed in, your Creative Cloud license and all installed apps and services are activated automatically.

 You can also activate your Creative Cloud apps from the Creative Cloud desktop app.

How to deactivate Adobe Creative Cloud apps

Deactivation disconnects your app from a specific computer. Deactivating allows you to install and run apps on a new computer. (A single license for Adobe software lets you install an application on two computers. See On how many computers can I install my apps?

  1. Make sure your computer is connected to the Internet.

  2. Launch any Creative Cloud application installed on your computer. 

  3. Choose Help > Sign Out (your Adobe ID). 

  4. In the confirmation dialog box, click Sign Out.

    The Creative Cloud apps and services associated with your Adobe ID are deactivated on that computer.

 You can also deactivate your Creative Cloud apps from the Creative Cloud desktop app.

Computer no longer available?

If the computer on which you installed your Creative Cloud app is no longer available, you can sign out from your account