Last updated on
Jul 5, 2021
Issue ( Windows only)
If Lightroom Classic 8.2 is installed on a computer using Feature Restricted licensing, Lightroom does not launch and displays the following error message:
Note:
This issue occurs on a fresh computer on which FRL packages are not previously installed.
Resolution
- Launch any other Creative Cloud app that is previously installed on the end-user computer using an FRL package. If required, deploy a new FRL package that includes any other Creative Cloud app.
- Launch Lightroom Classic 8.2.
Lightroom launches successfully.