When you try to download Photoshop Elements or Premiere Elements, the download is not successful and one of the following message is displayed:
413 Header length too long when trying to download Photoshop Elements <version number>.
413 Header length too long when trying to download Premiere Elements <version number>.
This issue can arise due to existing cookies in web browser cache. Clearing the browser cache and cookies should resolve the issue:
If the above solution doesn’t work, try direct download from here:
The following sections include instructions on how to clear browser cache and cookies for common browsers.
From the ‘Obliterate the following items from’ drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select ‘Beginning of time’.