Adobe Connect 10.6.2 Release Notes

Read this document for details around the Adobe Connect 10.6.2 release, including release dates, upgrades, updates, improvements, and known issues.


Adobe Connect enables you to create state-of-the-art digital training, webinar, and collaboration experiences. For an overview of Adobe Connect, see

The Adobe Connect 10.6.2 release incorporates various improvements and resolves several bugs.

Release dates

Adobe Connect 10.6.2  rolls out in the following phases:

Hosted services:

Starts on May 3, 2020. See Adobe Connect Downloads and Updates to know the migration schedule for your account.

On-premise deployments:

Will be available from May 8, 2020.

Managed services:

Contact your Adobe Connect Managed Services (ACMS) representative to schedule an update.

System requirements

Adobe Connect application

This update does not include a new version of the Adobe Connect application.

Users are prompted to install the new Adobe Connect application in the following scenarios:

  • Users share their screen or PowerPoint (PPTX format) files and do not have the Adobe Connect application installed.

If you are an administrator, ensure that end users have the latest Adobe Connect application and Adobe Flash Player (version 13.0 or later) installed. Download the Adobe Connect application from this page, or directly from the following URLs:

Issues resolved

Issue tracking number

Issue description


Fixed an issue in HTML client where participants were seeing Network disconnection errors.


Fixed an issue where users were experiencing a split-screen while sharing the power-point in the live session and in recording.


Fixed an issue where when meeting access type was set to "only registered users and accepted guests" some guests were able to enter the meeting without host approval.


Made a change to play the recordings in application or flash by default.


Fixed an issue where meeting session report shows date-end when a participant exits the room.

4119705, 411971, 4119711, 4119796

Fixed a potential db connection leak issue resulting in wait-time for attendees joining sessions.


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